MINI of Towson - Service Center

The service experience was fast and our service advisor was pleasant and easy to work with. We did receive someone else's receipt via email which is concerning. When the car was returned to us our fuse boa was pleasant and easy to work with. We did receive someone else's receipt via email which is concerning. When the car was returned to us our fuse board was hanging below the dashboard. We asked for it to be fixed and it was temporarily stuck in the dashboard just to fall again an hour later. Considering the prices that the dealership is charging, I would expect the quality of work to be at a higher standard. More

I was seen promptly. Justin was friendly and curteous? He did everything he could to accommodate my circumstances. He went above and beyond to make sure I knew what was g Justin was friendly and curteous? He did everything he could to accommodate my circumstances. He went above and beyond to make sure I knew what was going on the entire time. More

I trust the advise I get from Alan and Justin. Apple, banana, carrot, depth charge. Apple, banana, carrot, depth charge. More

Towson team was quick, kind, and accommodating and communicated my service status appropriately. Justin was great communicated my service status appropriately. Justin was great More

My experience with Mini Cooper of Towson was the best I've ever had with a dealership. The service Writer working with me (Wayne) was very helpful and patient with me while trying to figure out the repai I've ever had with a dealership. The service Writer working with me (Wayne) was very helpful and patient with me while trying to figure out the repairs for my 2016. They kept me up to date regularly, helped with the warranty company for the repairs and had my car done quickly and our countryman is running better than ever. The dealership, Wayne and the technician went more than above and beyond to take care of my family and I our countryman. We appreciate everything they've done for us. More

My Mini Copper SE was in for routine maintenance and a recall. Wayne at Mini of Towson was super helpful and explained everything to me. Car was finished when expected and I would recommend Mini of Towson recall. Wayne at Mini of Towson was super helpful and explained everything to me. Car was finished when expected and I would recommend Mini of Towson. More

I always have a positive service experience a Mini Towson. My service advisor Justin was professional and communicative. Wonderful service! Towson. My service advisor Justin was professional and communicative. Wonderful service! More

Alan Rolocot and his trainee were very professional. Service was quick and easy.This makes service easier Service was quick and easy.This makes service easier More

As always, I had excellent service at Mini of Towson. Allan Rolocutt was my service representative and kept me informed as my car was being repaired. Now it’s back on the road and running great! Allan Rolocutt was my service representative and kept me informed as my car was being repaired. Now it’s back on the road and running great! More

Love the video showing any possible issue. Gentlemen at service desk are awesome! So good at explaining things Gentlemen at service desk are awesome! So good at explaining things More