MINI of Towson - Service Center

Allen Rolocut got my car in and out when I was in a pinch. I know I can always expect great service when I call. pinch. I know I can always expect great service when I call. More

Allen in Service department was amazing. All they care about is customer satisfaction and I really experienced that at this dealership. Thanks for the good work about is customer satisfaction and I really experienced that at this dealership. Thanks for the good work More

While not a pleasure to constantly spend on my Money Pit Mini, these guys do a great job, in a very timely manner. Mini, these guys do a great job, in a very timely manner. More

Always a wonderful service experience! Everyone is very kind and helpful. kind and helpful. More

I have owned 4 minis over the last 20 years. I loved each one as though they were a beloved pet or family member. It has always been a pleasure to get my vehicle services at Mini of Baltimore County wo each one as though they were a beloved pet or family member. It has always been a pleasure to get my vehicle services at Mini of Baltimore County working most often with Allen Rolocut. He knows me and more importantly my car well so I can count on him to suggest maintenance or to forestall it when unnecessary. I use hand controls to operate a vehicle. Alan is well aware of the challenges it is for me to find reliable substitutes when I need a loaner, so he goes out of his way to communicate clear expectations on the time required to repair my car so that I have minimum time without it. THANK YOU MINI and ALLEN! More

Excellent customer service by the Service team of Allan and Yoni. Always, straight and honest on all service fixes. Sales department shines too; just bought our 4th Mini from this dealer over the past 10 y and Yoni. Always, straight and honest on all service fixes. Sales department shines too; just bought our 4th Mini from this dealer over the past 10 years. More

This is my third Mini. I will only deal with Mini of Baltimore. The service department is the best. Allen was very courteous and helpful. I always feel like they take the tome to explain any service is Baltimore. The service department is the best. Allen was very courteous and helpful. I always feel like they take the tome to explain any service issues in layman’s terms so I understand the issues. Allen went out of his way to reach me when a part was going to be delayed. Allen Rolocut is a true professional! Thanks to your service department I will always come to Mini of Baltimore for my car!! More

My service visit to Mini of Baltimore County was nothing less than fantastic. Alan Rolocut was very helpful and efficient as well as the service team. It was so satisfying to get a short video of the servic less than fantastic. Alan Rolocut was very helpful and efficient as well as the service team. It was so satisfying to get a short video of the service needs and a call from Alan to explain the work and prices. I felt at ease and taken care of. I will rush back for my Mini service needs. Thank you Alan. More

Excellent Service - Customer is primary. Service advisor, Yoni Baron, recommends the best auto care with the customer in mind; He balances safety & service & budget, highly customer-sensitive advisor, Yoni Baron, recommends the best auto care with the customer in mind; He balances safety & service & budget, highly customer-sensitive More

I have owned my Mini Cooper since 2011. Love my car. And just as important is the Oustanding Service I have received. However, I would especially like to tout and commend Alan Rolocut. Alan always greets just as important is the Oustanding Service I have received. However, I would especially like to tout and commend Alan Rolocut. Alan always greets with a big smile and warm hello. He is knowledgeable, friendly, reassuring and helpful. What more can I ask for. If I need to leave my car for service, Alan goes out of his way to either get me a loaner or a ride home. I would never take my Mini anywhere else for service. Thank you Alan. Elaine J Overbeck-Geller (Sunshine) More