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MINI of Towson - Service Center

Towson, MD

4.8
1,073 Reviews

1,073 Reviews of MINI of Towson - Service Center

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August 24, 2019

Allen Rolocut is the Best Service Advisor!!! Allen has always made me feel comfortable, he is very friendly, caring and I feel he has my best interest at heart. My experiences in having my car s More

by Rocky Beane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Allen Rolocut, Yoni Baron
Aug 29, 2019 -

MINI of Towson responded

Thank you for sharing your feedback! We're so happy to be able to make servicing your MINI an enjoyable experience. Thank you for your kind words!

August 23, 2019

Allen Rolocut Allen is always pleasant and explains work on my Mini well. I have never had a bad experience at the Mini Service Dept. in Towson and have been goin More

by dwdiegel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Aug 23, 2019 -

MINI of Towson responded

It's been a pleasure servicing your MINI since 2013! We're glad you have always had such a fantastic experience at our dealership.

August 23, 2019

Yoni Yoni Yoni I purchased a pre-owned Mini from Mini of Baltimore and everyone I’ve worked with has been exceptional especially Yoni, who treats me like family. I k More

by MiniVictoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Yoni Baron
Aug 23, 2019 -

MINI of Towson responded

Thank you so much for sharing your feedback! We are so glad to hear from you! We love having you part of our MINI of Baltimore family and we'll be here when you're ready for your next MINI!

August 22, 2019

Yoni is the BEST!!! Yoni always explains the scope of work in a way that I understand. He's always willing to explain and even show me on the vehicle so I can better un More

by DEast
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Aug 23, 2019 -

MINI of Towson responded

Thank you for reviewing us!! We're glad Yoni has been so helpful to you! He's certainly a fantastic communicator and we're glad he's part of our MINI family. Thank you for taking the time to share your feedback!

August 20, 2019

Allen Is The Best Service Advisor Thank you Allen for making my service visit a great experience. Allen is extremely knowledgeable and is always able to answer all my questions. I hav More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Aug 23, 2019 -

MINI of Towson responded

Hi Steve! It's great to hear from you. Thanks for sharing your experience servicing your MINI with Allen. He's such an asset to our company and we're glad you feel the same. Thanks for choosing MINI of Baltimore to service your vehicle!

August 17, 2019

Yet another happy part of owning a mini! Allen Rolocut's friendly, honest and considerate attention makes a usually dreaded task pleasant. Every time I drive away I feel so grateful! The mini More

by Duffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Aug 19, 2019 -

MINI of Towson responded

Thank you for taking the time to review our service department! We are so glad we were able to offer you such exceptional service!

August 16, 2019

Yoni Baron! Best Service!!! Yoni Baron is absolutely the best! He is always helpful and I feel I can trust his opinion with all of my auto needs. 5stars!!! More

by PEPPER1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Aug 23, 2019 -

MINI of Towson responded

Thank you for reviewing Yoni! It's so great to hear the kind feedback and we're lucky to have him on our service team!

August 16, 2019

Professionalism with a personal touch I really love my Mini, but the reason I have continued to purchase new Coopers is because of the excellent customer service I receive at the dealershi More

by Bethany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Aug 23, 2019 -

MINI of Towson responded

Thank you Bethany! We're glad you love your MINI and the service we offer! It makes us extremely proud as a dealership!

August 16, 2019

Best Service Advisor Ever! Yoni is the most personable and knowledgeable service advisor that I've ever worked with. Yoni thoroughly obtained all the information related to our More

by 411Diver$
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Aug 23, 2019 -

MINI of Towson responded

Thank you for sharing your feedback! We're glad Yoni has been able to assist you at the highest level!! We appreciate you choosing MINI of Baltimore!

August 16, 2019

Recent Visit Recently took my 2011 Mini in for engine service and repair of my front grill. As always, Yoni treated me with the utmost care and respect. I have ha More

by Markm1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Aug 23, 2019 -

MINI of Towson responded

Thank you so much for sharing your feedback! We're so glad Yoni make your experience top-notch. Thanks for choosing us for service!

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