MINI of Towson - Service Center

Allen Rolocut What I like the most about my Mini Cooper is always getting great service. All my contacts with Allen have been 5 star. He makes you feel more like f What I like the most about my Mini Cooper is always getting great service. All my contacts with Allen have been 5 star. He makes you feel more like family than a customer and I always enjoy catching up with him when I need service. Allen is not only a great service advisor but he is a great person who does his best to make every customer happy. Thank you Allen. More

Thorough Service My Mini is getting up there in age and I was not looking forward to the price tag for the needed maintenance on my most recent visit, but Yoni is alwa My Mini is getting up there in age and I was not looking forward to the price tag for the needed maintenance on my most recent visit, but Yoni is always so pleasant to deal with. He is very thorough in explaining what needs to be done, and is thoughtful in keeping me updated on progress and expected completion. Thank you, Yoni! :) More

Vehicle Serviced We had our '08 Mini Countryman in for service recently and we couldn't be more happy. They were very friendly and kept us up-to-date on the status of We had our '08 Mini Countryman in for service recently and we couldn't be more happy. They were very friendly and kept us up-to-date on the status of our car. I'd highly recommend taking my Mini there for service to anyone! More

Great Job Mr. Rolocut You did a great job of getting my repair(even with the extras) done quickly and getting me on my way. Thank you. Great job on checking on my warranty You did a great job of getting my repair(even with the extras) done quickly and getting me on my way. Thank you. Great job on checking on my warranty problem! More

Excellent Service Jonathan Baron was such a big help when my car was having issues! He was really patient and got my car back in good shape! Jonathan Baron was such a big help when my car was having issues! He was really patient and got my car back in good shape! More

Great customer service Mini of Baltimore has an excellent team of professional. I always feel welcome there and satisfy about repairs made in my car. My service adviser, All Mini of Baltimore has an excellent team of professional. I always feel welcome there and satisfy about repairs made in my car. My service adviser, Allen Rolocut, is awesome and very professional. He always takes time to explain all the options available about what needs to be fixed and help me make the best decision. I would definitely recommend any mini owner to try this dealer. More

Allen Rolocut and Yoni Baron are the best!!! I have a very tight work schedule and I am always squeezed in when I need service. The most recent was this past week and I had to have an oil change I have a very tight work schedule and I am always squeezed in when I need service. The most recent was this past week and I had to have an oil change ASAP. Allen Rolocut told me to come over immediately and I was in and out in no time! Yoni and Allen have always helped me and that is really why I've kept my Mini. Thanks so much! Rona Dixon More

Thank you The service I get at Mini of Baltimore County is just great!. I have been taking my S copper since I bought it in 2006 and Allen Rolocut is always hel The service I get at Mini of Baltimore County is just great!. I have been taking my S copper since I bought it in 2006 and Allen Rolocut is always helpful and knowledgable. Keep up the good work Allen and dont ever retire :). Best Gus More

Absolutely wonderful! The service department staff at the Baltimore Mini, Allen and Yoni, are absolutely fabulous! They are personable, friendly, professional, knowledgeabl The service department staff at the Baltimore Mini, Allen and Yoni, are absolutely fabulous! They are personable, friendly, professional, knowledgeable, and unbelievably kind! Being female it’s really hard to trust people when it comes to things I’m not knowledgeable about and unfortunately many times my lack of knowledge is taken for granted or I’m treated terribly for it. This is not the case with Allen and Yoni, they are kind and understanding. They explain things to me and I honestly feel like I am able to trust them when it comes to any issues with my car. This is a breath of fresh air. More companies should aspire to be like and hire more people like these 2 wonderful souls. More

Only as good as the people I keep thinking it can’t get any better but the service I get at Mini of Baltimore County keeps topping itself. Of particular note is the treatment I I keep thinking it can’t get any better but the service I get at Mini of Baltimore County keeps topping itself. Of particular note is the treatment I get from Yoni Baron. Always helpful and always willing to do a little extra to make what otherwise would be a chore feel like a fun experience. Thanks again. More