MINI of Towson - Service Center
Towson, MD
1,079 Reviews of MINI of Towson - Service Center
Unmatched Service This was my first time getting service at this dealership and I will never go anywhere else. I worked with Yoni who is just generally awesome and help This was my first time getting service at this dealership and I will never go anywhere else. I worked with Yoni who is just generally awesome and helpful. I had been into the dealership for maybe 10-15 minutes maybe 3 months before I had the car serviced and he remembered me and went out of his way to fit me into the service schedule a full 2 days before any availability was shown on the website. Really great guy, really great dealership! More
Thoughtful service and exceptional quality! Allen Rolocut and the service team at Mini Towson have been a wonderful find! Since my son and I both purchased our Mini Coopers (mine convertible hi Allen Rolocut and the service team at Mini Towson have been a wonderful find! Since my son and I both purchased our Mini Coopers (mine convertible his hardtop, both Sport) Allen has provided advice and support through both standard service, and emergency repairs. Well done, highly recommended! More
Polite, not pushy, very knowledgeable They worked with my schedule to have a repair made, explained everything well without being condensing, listened to what I said, and made the process They worked with my schedule to have a repair made, explained everything well without being condensing, listened to what I said, and made the process easy for me. More
Fantastic Customer Service This is my second Mini and Yoni Baron has been the most pleasant and customer-focused service representative for many years. He goes out of his way to This is my second Mini and Yoni Baron has been the most pleasant and customer-focused service representative for many years. He goes out of his way to treat you as a special customer. More
Lifesavers Yoni was able to explain exactly what I needed to do when my overheat light came on to ensure a quick fix. He is a lifesaver!!! Yoni was able to explain exactly what I needed to do when my overheat light came on to ensure a quick fix. He is a lifesaver!!! More
I love my mini Working with Alan Rolocut at Mini of Baltimore county makes me feel like I have my our personal mechanic who know my car and always remembers things a Working with Alan Rolocut at Mini of Baltimore county makes me feel like I have my our personal mechanic who know my car and always remembers things about my car even though it documented it nevertheless sound like it personal. Thank you Alan for my peace of mind when bringing my girl! In for service. More
Outstanding Service On our third Mini, all through this dealer! Nothing but outstanding service that keeps us coming back. Folks like Assistant Service Manager Allen Ro On our third Mini, all through this dealer! Nothing but outstanding service that keeps us coming back. Folks like Assistant Service Manager Allen Rolocut, makes our decision to continue having our Mini serviced at this dealership a no brained. Mini thanks Allen, much appreciated!!! More
Always great My service advisor is Mr. Allen Rolocut, who is always ready to extend help to my car issues , he gives me a very clear and thorough views , in terms My service advisor is Mr. Allen Rolocut, who is always ready to extend help to my car issues , he gives me a very clear and thorough views , in terms maintaining my 2012 Mini Cooper s coupe. He is a lovely and soft spoken person to talk with, And today I’m back For my new 4 new tires , i am 100 and 1% sure that , I’ll be enjoying the same feel at home kind of feeling each time I come . Thank you and more power to Me. Allen Rolocut . More
Consistent excellent service Getting my old Mini serviced is always stressful for me but I know it’s in good hands at Mini of BC. Allen Rolocut is super at explaining what repairs Getting my old Mini serviced is always stressful for me but I know it’s in good hands at Mini of BC. Allen Rolocut is super at explaining what repairs are needed and why. He has been my service advisor for years and it’s always a pleasure working with him. Thanks Allen! -Jes Porro More
Excellent ignition system service. I the coils and spark plugs replaced on my 2009 Mini Clubman. The car was delivered on time and for less than the original cost estimate. The servic I the coils and spark plugs replaced on my 2009 Mini Clubman. The car was delivered on time and for less than the original cost estimate. The service manager, Allen Rolocut, did an excellent job explaining my bill and the service preformed. Mini of Baltimore is the only dealer that's serviced my Mini and they have consistently provided exellent service. More