MINI of Towson - Service Center

Absolutely wonderful! The service department staff at the Baltimore Mini, Allen and Yoni, are absolutely fabulous! They are personable, friendly, professional, knowledgeabl The service department staff at the Baltimore Mini, Allen and Yoni, are absolutely fabulous! They are personable, friendly, professional, knowledgeable, and unbelievably kind! Being female it’s really hard to trust people when it comes to things I’m not knowledgeable about and unfortunately many times my lack of knowledge is taken for granted or I’m treated terribly for it. This is not the case with Allen and Yoni, they are kind and understanding. They explain things to me and I honestly feel like I am able to trust them when it comes to any issues with my car. This is a breath of fresh air. More companies should aspire to be like and hire more people like these 2 wonderful souls. More

Only as good as the people I keep thinking it can’t get any better but the service I get at Mini of Baltimore County keeps topping itself. Of particular note is the treatment I I keep thinking it can’t get any better but the service I get at Mini of Baltimore County keeps topping itself. Of particular note is the treatment I get from Yoni Baron. Always helpful and always willing to do a little extra to make what otherwise would be a chore feel like a fun experience. Thanks again. More

Unmatched Service This was my first time getting service at this dealership and I will never go anywhere else. I worked with Yoni who is just generally awesome and help This was my first time getting service at this dealership and I will never go anywhere else. I worked with Yoni who is just generally awesome and helpful. I had been into the dealership for maybe 10-15 minutes maybe 3 months before I had the car serviced and he remembered me and went out of his way to fit me into the service schedule a full 2 days before any availability was shown on the website. Really great guy, really great dealership! More

Thoughtful service and exceptional quality! Allen Rolocut and the service team at Mini Towson have been a wonderful find! Since my son and I both purchased our Mini Coopers (mine convertible hi Allen Rolocut and the service team at Mini Towson have been a wonderful find! Since my son and I both purchased our Mini Coopers (mine convertible his hardtop, both Sport) Allen has provided advice and support through both standard service, and emergency repairs. Well done, highly recommended! More

Polite, not pushy, very knowledgeable They worked with my schedule to have a repair made, explained everything well without being condensing, listened to what I said, and made the process They worked with my schedule to have a repair made, explained everything well without being condensing, listened to what I said, and made the process easy for me. More

Fantastic Customer Service This is my second Mini and Yoni Baron has been the most pleasant and customer-focused service representative for many years. He goes out of his way to This is my second Mini and Yoni Baron has been the most pleasant and customer-focused service representative for many years. He goes out of his way to treat you as a special customer. More

Lifesavers Yoni was able to explain exactly what I needed to do when my overheat light came on to ensure a quick fix. He is a lifesaver!!! Yoni was able to explain exactly what I needed to do when my overheat light came on to ensure a quick fix. He is a lifesaver!!! More

Outstanding Service On our third Mini, all through this dealer! Nothing but outstanding service that keeps us coming back. Folks like Assistant Service Manager Allen Ro On our third Mini, all through this dealer! Nothing but outstanding service that keeps us coming back. Folks like Assistant Service Manager Allen Rolocut, makes our decision to continue having our Mini serviced at this dealership a no brained. Mini thanks Allen, much appreciated!!! More

I love my mini Working with Alan Rolocut at Mini of Baltimore county makes me feel like I have my our personal mechanic who know my car and always remembers things a Working with Alan Rolocut at Mini of Baltimore county makes me feel like I have my our personal mechanic who know my car and always remembers things about my car even though it documented it nevertheless sound like it personal. Thank you Alan for my peace of mind when bringing my girl! In for service. More

Always great My service advisor is Mr. Allen Rolocut, who is always ready to extend help to my car issues , he gives me a very clear and thorough views , in terms My service advisor is Mr. Allen Rolocut, who is always ready to extend help to my car issues , he gives me a very clear and thorough views , in terms maintaining my 2012 Mini Cooper s coupe. He is a lovely and soft spoken person to talk with, And today I’m back For my new 4 new tires , i am 100 and 1% sure that , I’ll be enjoying the same feel at home kind of feeling each time I come . Thank you and more power to Me. Allen Rolocut . More