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MINI of Towson - Service Center

Towson, MD

4.9
1,079 Reviews

1,079 Reviews of MINI of Towson - Service Center

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April 24, 2019

Unmatched Service This was my first time getting service at this dealership and I will never go anywhere else. I worked with Yoni who is just generally awesome and help More

by g2896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Apr 26, 2019 -

MINI of Towson responded

WOW! Thanks so much for making us your go-to MINI dealership! We loved reading about your visit and your experience working with Yoni. We are so happy to have you part of our MINI family. Thanks for the great feedback!

April 23, 2019

Thoughtful service and exceptional quality! Allen Rolocut and the service team at Mini Towson have been a wonderful find! Since my son and I both purchased our Mini Coopers (mine convertible hi More

by l_mahonsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Apr 23, 2019 -

MINI of Towson responded

Thank you so much for the feedback and 5-star review, we do appreciate it very much!

April 23, 2019

Polite, not pushy, very knowledgeable They worked with my schedule to have a repair made, explained everything well without being condensing, listened to what I said, and made the process More

by Pd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Apr 24, 2019 -

MINI of Towson responded

Thank you so much for the feedback and for the 5-star review, we do appreciate it!

April 19, 2019

Fantastic Customer Service This is my second Mini and Yoni Baron has been the most pleasant and customer-focused service representative for many years. He goes out of his way to More

by dartini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Apr 22, 2019 -

MINI of Towson responded

Thank you so much for sharing your service experience with Yoni. He is certainly an asset to our team. We appreciate you choosing MINI of Baltimore for your service needs. Happy motoring!

April 18, 2019

Lifesavers Yoni was able to explain exactly what I needed to do when my overheat light came on to ensure a quick fix. He is a lifesaver!!! More

by Dwessel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Apr 19, 2019 -

MINI of Towson responded

Thank you so much for the 5-star review!

April 17, 2019

I love my mini Working with Alan Rolocut at Mini of Baltimore county makes me feel like I have my our personal mechanic who know my car and always remembers things a More

by lillondon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Apr 19, 2019 -

MINI of Towson responded

Thank you so much for the kind words about Alan, we are so glad to have you as a customer!

April 17, 2019

Outstanding Service On our third Mini, all through this dealer! Nothing but outstanding service that keeps us coming back. Folks like Assistant Service Manager Allen Ro More

by djtan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Allen Rolocut, Yoni Baron
Apr 19, 2019 -

MINI of Towson responded

Thank you so much for the great feedback and review, we really do appreciate it!

April 16, 2019

Always great My service advisor is Mr. Allen Rolocut, who is always ready to extend help to my car issues , he gives me a very clear and thorough views , in terms More

by Stardust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Apr 19, 2019 -

MINI of Towson responded

Hello Stardust! Thank you for the excellent feedback and 5-star review!

April 16, 2019

Consistent excellent service Getting my old Mini serviced is always stressful for me but I know it’s in good hands at Mini of BC. Allen Rolocut is super at explaining what repairs More

by Macmini7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Apr 19, 2019 -

MINI of Towson responded

Hi Jes, thanks for taking the time to review us, we do appreciate it!

April 15, 2019

Excellent ignition system service. I the coils and spark plugs replaced on my 2009 Mini Clubman. The car was delivered on time and for less than the original cost estimate. The servic More

by clubman_2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Apr 19, 2019 -

MINI of Towson responded

Thank you for taking the time to review us...we are so glad to hear that everything worked out!

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