MINI of Towson - Service Center

Excellent Service, Excellent Customer Service I recently took my car to Mini of Baltimore to have my brake pads changed (the light was on in my car). I live about an hour away so it is always some I recently took my car to Mini of Baltimore to have my brake pads changed (the light was on in my car). I live about an hour away so it is always somewhat of a hassle to have to get down there for an "emergency" type of service. I called earlier in the week to see if I could schedule something for that Saturday (I didn't really expect any availability so late in the week) and Yoni got me on the schedule right away! Once down there, he told me that I was actually about due for a handful of other services as well. I thought I was going to have to come back (again) - nope! They fit it all in in the same visit. That was a huge help to me. The service was quick and painless. As always, the best part was getting to see Cooper the Sheltie while I was there! It makes a huge difference to have such a pleasant experience when your car (that you love so much!) needs serviced. Thanks to all for your help! More

Yoni Baron Mini of Towaon Yoni Baron has delivered great service consistently to me for over 10 years with my Mini. going above and beyond often times. You won’t be disappointe Yoni Baron has delivered great service consistently to me for over 10 years with my Mini. going above and beyond often times. You won’t be disappointed taking your car to be served by him at Mini Towson More

Best Service Evern I have purchased and serviced 2 vehicles from Mini of Baltimore over the last 10 or so years. The service department is as good as it gets. Yoni Baron I have purchased and serviced 2 vehicles from Mini of Baltimore over the last 10 or so years. The service department is as good as it gets. Yoni Baron is without a doubt the best customer service rep I’ve ever worked with. He’s honest,fair,responsive, knowledgeable,quick and thorough. He makes servicing your vehicle a painless process. I More

Always Great Service!!! We have had several visits to MINI of Baltimore and get excellent service every time! Allen Rolocut made sure that our impression remained the same! We have had several visits to MINI of Baltimore and get excellent service every time! Allen Rolocut made sure that our impression remained the same! More

Customer Service above and beyond! This was my first visit to MINI of Baltimore, it won't be my last. Allen Rolocut, Assistant Service Manager, was the just the definition of profession This was my first visit to MINI of Baltimore, it won't be my last. Allen Rolocut, Assistant Service Manager, was the just the definition of professional and helpful. Allen was key in helping me understand what my options were, and kept me up to date as the service work took place. More

Yoni is first class I always know I am in good hands with Yoni. Ever since I brought my first Mini in for service 6 years ago, I look forward to working with no one else. I always know I am in good hands with Yoni. Ever since I brought my first Mini in for service 6 years ago, I look forward to working with no one else. He is consistently friendly, professional, and prompt. He goes over everything with me yet never makes me feel rushed when I have questions. He is approachable and encourages me to ask any questions I have. He provided transportation options for me to get to and from work while they had my car. First class all the way! More

Always reliable, trustworthy and on time. Allen Rolocut and team are always on their "A" game whenever we need them. They advise well when your vehicle needs something but more importantly whe Allen Rolocut and team are always on their "A" game whenever we need them. They advise well when your vehicle needs something but more importantly when it doesn't! More

BEST CUSTOMER SERVICE!!!!!!!!! Allen Rolocut is always friendly and professional and I always know I'm in good hands. The experience is always positive and the very best customer s Allen Rolocut is always friendly and professional and I always know I'm in good hands. The experience is always positive and the very best customer service far surpasses any I've every experienced at other car dealers. My are is returned to me on time and clean! More

THE BEST DEALERSHIP!!! Ever since I’ve Visited Mini of Towson I’be been nothing but impressed. The staff ( Everyone) have been nothing but professional. Alan Rolocut who Ever since I’ve Visited Mini of Towson I’be been nothing but impressed. The staff ( Everyone) have been nothing but professional. Alan Rolocut who happens to be My Primary automobile adviser at Mini of Towson is one of the nicest and most professional person I’ve met. He goes out of his way to help me with my needs; appointments etc. The dealership is clean , comfortable rest/ waiting area with complimentary beverages and most importantly wait times are short and prices are fair considering it’s a German car. Thumps up More

The absolute best. Joni is the best there ever was. Fantastic experience as always and I look forward to seeing him again. MINI of Baltimore is the greatest of all tim Joni is the best there ever was. Fantastic experience as always and I look forward to seeing him again. MINI of Baltimore is the greatest of all time. More