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MINI of Towson - Service Center

Towson, MD

4.8
1,077 Reviews

1,077 Reviews of MINI of Towson - Service Center

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February 07, 2019

Scheduled service checked in at 8:45 AM. sat down in the waiting area to do some work from my lap top. Before I could finish, Mr. Baron said my car is ready. Picked up More

by Richtoby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Feb 13, 2019 -

MINI of Towson responded

Thank you for posting your review! We're glad you had such an exceptional service experience and that Yoni was there for you every step of the way. Thanks for choosing MINI of Baltimore for your service needs!

February 04, 2019

Quick Repair for Pot Hole Flat Tire! I was out and my car ran into a pot hole! I then had a flat tire! Mini repaired my tire quickly for me to be on my way! Yoni and Allen were very fr More

by SGauldin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Feb 13, 2019 -

MINI of Towson responded

Thank you for sharing your experience with us! Both Yoni and Allen are committed to providing exceptional service and it's great to hear that you received just that! Thank you for choosing MINI of Baltimore for your service needs!

February 02, 2019

Exceptional service This in my 2nd Mini and Allen Rolocut has been the service manager through both of them - about 15 years. I get lots of compements on my car. I tell e More

by Murph13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Feb 13, 2019 -

MINI of Towson responded

Thank you for sharing your story! We appreciate your honesty and we're glad that we can always exceed your expectations. Our #1 priority is to make your service visit extraordinary and we're glad you feel as if we have done so! Thank you for trusting MINI of Baltimore with your MINI!

February 01, 2019

Greeted with smiled...and coffee Dropping your car off for service in the morning is never fun, especially when you are NOT a morning person; however, Yoni's smiling face is always th More

by Dwessel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Feb 01, 2019 -

MINI of Towson responded

Thank you for the 5-star review and for the kind words about Yoni, we do appreciate it!

February 01, 2019

Always Good To See A Familiar Face I have had my Minis serviced here for over 8 years now. It is reassuring to see the same faces each time I visit. Yoni is a great service adviser and More

by tgmini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Feb 01, 2019 -

MINI of Towson responded

Thanks so much for the 5-star rating and for the kind words about Yoni!

January 31, 2019

Always a great experience. It is always a pleasant experience when I take my car into Mini of Baltimore County for service. Yoni is an excellent service advisor and always takes More

by artorrence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Jan 31, 2019 -

MINI of Towson responded

Hello and thank you for the 5-star rating and for the kind words about Yoni!

January 31, 2019

Work was done right and on time. In addition to routine service, my Mini needed a new clutch, rotors and pads on all four wheels. Allen found a number of applicable discounts which h More

by clubman_2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Jan 31, 2019 -

MINI of Towson responded

Thanks so much for the feedback and for the review, we do appreciate it!

January 31, 2019

Service Manager Yoni Baron is the best I go about 30 miles out of my way to have my Mini serviced at this location. I can trust them, first of all... and they are respectful of my time! S More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Yoni Baron
Feb 01, 2019 -

MINI of Towson responded

Hi AJ! Thank you for the feedback and the 5-star review, we really do appreciate it!

January 30, 2019

The Best care of my Mini by Yoni Yoni is always pleasant and helpful on the phone and at the dealership. The car has always been finished before the time table Yoni has told me. More

by JohnMini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jan 31, 2019 -

MINI of Towson responded

Hi John! Thank you for the 5-star rating and for the kind words about Yoni, we appreciate it very much!

January 30, 2019

My vehicle issues were quickly taken care of. In the period between the undetermined vehicle issues and eventual resolution, Jonathan Baron (MOB Service Dept. Advisor) provided reassuring assistan More

by Mini16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Jan 31, 2019 -

MINI of Towson responded

Thanks so much for the 5-star rating and for the kind words about Jonathan, we appreciate it!

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