MINI of Towson - Service Center

Awesome dealership with incredible service representatives. Yoni is always knowledgeable and thoughtful. I called him for some help with questions about tires for my Mini 2011. He asked me to come over and he w Yoni is always knowledgeable and thoughtful. I called him for some help with questions about tires for my Mini 2011. He asked me to come over and he would look at my tires for me. Joni always explains any questions that I need answering with clear and specific details. I appreciate his attention to detail and helpful ideas. I greatly trust his thoughts and helpful assistance whenever I have questions about my Mini. I feel as if Mini of Baltimore treats its customers like family. Joni sure does! He is one in a million! I LOVE my Mini and I LOVE this dealership with the wonderful integrity which people like Yoni display on a daily basis. Thank you! More

customer service extraordinaire Yoni Baron always takes usch great care of me and my car. The get appointments when I need them and the service is efficient. Yoni greets me and tak Yoni Baron always takes usch great care of me and my car. The get appointments when I need them and the service is efficient. Yoni greets me and takes care of me like family! More

You Feel Like Part of the Mini Family I have to say that, in general, no one likes taking their care in for repairs or service, but I've always had a great experience at Mini of Baltimore, I have to say that, in general, no one likes taking their care in for repairs or service, but I've always had a great experience at Mini of Baltimore, and especially with Jonathan (Yoni). Whether it's been 1 month or 8 since my last visit, I'm always greeted by name and with a smile and handshake, and feel like I'm part of the Mini family. Yoni is always so helpful to make sure my experience is as stress-free as possible, explains recommended maintenance items to me, but I never feel pressured to make purchases that aren't necessary. I always take my Mini here for service, even though it's at least a 45-minute drive each way I always feel welcome and well taken care of. More

YONI WINS AGAIN Had an issue with brake pads and was able to call Yoni, get an appt quickly and get my car in and out in a day. Fantastic! Thanks again! Had an issue with brake pads and was able to call Yoni, get an appt quickly and get my car in and out in a day. Fantastic! Thanks again! More

I like Mini of Baltimore I've had my Mini Cooper for 6 years, and had all of its service done at Mini of Baltimore. My Service Advisor, Jonathan Baron, is great. I always fee I've had my Mini Cooper for 6 years, and had all of its service done at Mini of Baltimore. My Service Advisor, Jonathan Baron, is great. I always feel like I know exactly what is going on with repairs and maintenance. At times, when recommended repairs have cost more than I could afford, he helped me prioritize which repairs had to be done, and which ones could wait. I feel like I can trust him, and he takes good care of me and my Mini. More

Great Service Experience Again I’ve owned 4 Minis, all of them serviced at Mini of Baltimore County. The service team has remained very stable over the past decade. That’s the sign I’ve owned 4 Minis, all of them serviced at Mini of Baltimore County. The service team has remained very stable over the past decade. That’s the sign of a superior organization. I have dealt with Allen Rolocut and Yoni Baron for as long as I can remember. These guys know their stuff, are happy to help, and always greet me by name. I’m hooked. More

Best dealership I've ever dealt with! I bought my mini from this dealership in 2013, and the entire experience from the salesman to the service department has been exemplary! It has redefi I bought my mini from this dealership in 2013, and the entire experience from the salesman to the service department has been exemplary! It has redefined for me what such an experience can and should be. The majority of my interactions have been with Jonathan Baron (Yoni) in the service department. He is incredibly friendly and professional, and honestly a good person. He has made the maintenance on my vehicle a stress free endeavor, even when I have driven in with complicated issues to repair (I am not kind to my Mini). My wife said just yesterday she would happily get a job there just to work with him. I don’t blame her! I may not always own my current Mini, but the next time I buy a car, Mini of Baltimore County will undoubtedly be my first stop. I cannot speak highly enough of the staff there. Thanks for everything Yoni! More

Great service Consistently friendly helpful and get you out of there and on your way. Definitely will answer all your questions and keep you on the right track for Consistently friendly helpful and get you out of there and on your way. Definitely will answer all your questions and keep you on the right track for your next maintenance visit. More

Great Customer Service - Allen Rolocut My car had trouble starting on a recent Saturday afternoon at 3:00. I called Allen and he advised me to bring it in. He advised that he would get me a My car had trouble starting on a recent Saturday afternoon at 3:00. I called Allen and he advised me to bring it in. He advised that he would get me a loaner car if the required repairs could not be handled in the remaining couple of hours. Allen and team diagnosed the problem that Monday and I had my vehicle back by Wednesday. Allen is always checking in and following-up to make sure I know exactly what the status is on my vehicle. Allen also makes sure that I understand my financial responsibility prior to starting any repairs. I can always count on Allen to provide me with accurate and fair repair advice and I never feel taken advantage of when dealing with Allen. Thank you Allen. Steve More

Outstanding Customer Service The service team is warm and friendly especially Yoni Baron. He actually answers his phone and is always willing to accommodate last minute service re The service team is warm and friendly especially Yoni Baron. He actually answers his phone and is always willing to accommodate last minute service requests. More