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MINI of Towson - Service Center

Towson, MD

4.8
1,077 Reviews

1,077 Reviews of MINI of Towson - Service Center

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December 18, 2018

Customer Advocate Yoni Baron is a "Customer Advocate." He expertly matches Mini of Towson's capabilities to customers' needs and expectations, producing a winning combi More

by wellserved customore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Cohen, Yoni Baron
Dec 19, 2018 -

MINI of Towson responded

Thank you so much for the wonderful review! We appreciate you choosing MINI of Baltimore for your service needs and we hope to exceed your expectations every visit!

December 17, 2018

Engine light & few odd things Engine light came on - contacted Allen who replied bring your car in, and we will take care of it. Allen and Jeff, mechanic not only took care of the More

by Barb.2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron, Corey Brown
Dec 18, 2018 -

MINI of Towson responded

Thank you so much for the fantastic feedback! You're definitely in great hands every time your MINI visits our dealership for service. We're glad you took the time to review us...we're glad you are part of our MOB family!

December 16, 2018

Service Repair I highly recommend Mini of Baltimore County. I have a 2011 Countryman and when it needs service all I have to do is call Allen Rolocut and he listens More

by Leeann1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 18, 2018 -

MINI of Towson responded

Thank you for leaving such a wonderful review. We are so happy that Allen has provided exceptional service to you! Thank you for being a long-time MINI service client!

December 16, 2018

Alan is the absolute best!!! I recently brought my car in after a service light came on. I didn't have an appointment and Alan Rolocut was very kind, took my car, put me in a loa More

by eveblack98
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 18, 2018 -

MINI of Towson responded

Thank you for taking the time to leave your review. We are pleased to read about your service experience at our dealership! Thank you for choosing MINI of Baltimore!

December 15, 2018

Recent Service at Mini of Baltimore County Had to bring my hardtop in for a flat tire and 30,000 mile service. Showed up first thing without an appointment and Allen took great care of me and g More

by Tom D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 18, 2018 -

MINI of Towson responded

Thank you Tom! We appreciate you leaving such positive feedback!

December 14, 2018

Great service I always get great service from Allen everytime I go to get my car serviced. Allen always keeps me informed and updated in a timely manner. Makes stay More

by Phil2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 18, 2018 -

MINI of Towson responded

Thank you so much for your kind words. We really appreciate the positive feedback. We're glad you are part of our MINI Baltimore family!

December 14, 2018

MINI of Towson I purchased my MINI there in 2012. My service manager there has always been Allen Rolocut, and he’s always been outstanding. He’s very knowledgeable a More

by Sholmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 18, 2018 -

MINI of Towson responded

Thank you for the great feedback. We're glad you've always felt a sense of comfort at our dealership. We appreciate you choosing MINI of Baltimore!

December 14, 2018

Advisor Allen is a very knowledgeable and courteous advisor. He is very articulate in the way that he explains repairs/service. I always feel very comfortab More

by Bordwak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 18, 2018 -

MINI of Towson responded

Thank you for your kind words regarding Allen in service. We're glad you've trusted him to provide you exceptional service. We appreciate you choosing our dealership for your automotive needs!

December 13, 2018

Timing Chain Replacement Yoni at Mini of Baltimore of Towson was great. Scheduling and repair was seamless. I am very pleased with their service. I will continue to use them More

by Blckdg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Dec 13, 2018 -

MINI of Towson responded

Thank you so much for your kind review! We appreciate you choosing our dealership for repair needs and even happier that Yoni took such great care of you! Thanks again!

December 11, 2018

Best service department I love the car, but i love the service department more particularly Jonathan Baron! Best service department of any car i have owned - honda, subaru, More

by Siobhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Dec 12, 2018 -

MINI of Towson responded

Thank you so much, Siobhan for your wonderful review! We're glad you had an amazing experience at our dealership!

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