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MINI of Towson - Service Center

Towson, MD

4.8
1,077 Reviews

1,077 Reviews of MINI of Towson - Service Center

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November 29, 2018

The absolute best customer service! Client sensitive. Service of auto was prompt and timely. Getting the auto serviced at Mini of Baltimore is an absolute pleasant experience. Thanks Yon More

by nateb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Dec 05, 2018 -

MINI of Towson responded

Hi Nate. Thanks so much for your review. We are so happy to have Yoni on our team...he's truly an asset! We value your business and we're so happy you're a MINI of Baltimore customer!

November 29, 2018

Alan Rolocut, Service Manager - The Best! Alan Rolocut, Service Manager at Mini of Towson is without a doubt a breath of fresh air. He is professional, courteous, understanding, responsive an More

by Lois Foster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 05, 2018 -

MINI of Towson responded

Hi Lois, We really appreciate the time you took to review us on DealerRater. We're glad you have been enjoying the fantastic service Allen provides. He's certainly an asset to our team. Thank you for investing your trust in MINI of Baltimore for your service needs.

November 28, 2018

Top Servuce I bought my Mini at Mini of Baltimore because it had a larger inventory. Even though Annapolis is closer to me I always drive the extra miles to go b More

by BB24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Nov 28, 2018 -

MINI of Towson responded

Good morning and thank you for taking the time to review our dealership. We're thrilled that you drove the extra miles to see us and glad you always get exceptional service from Allen! Thank you for being an awesome MINI client!

November 28, 2018

Allen Rolocut is the BEST! Allen in service is so smart about the Mini! I would buy another Mini because of Allen Rolocut Allen is not only so smart he is kind and extremely pro More

by Healthonthemove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Nov 28, 2018 -

MINI of Towson responded

Thank you so much for your kind words. We're so glad that Allen could provide you with top notch service. We pride ourselves on professionalism and we're glad you received just that. Have a great day!

November 28, 2018

Excellent Service Thanks MiNi service! They tried their best to help and always smile on face. They provide professional and effective service. My advisor Allen is also More

by xiya_wang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 05, 2018 -

MINI of Towson responded

We are so happy to see your review! Thank you for taking the time to post your kind words. We're here for you when you need service! Count on us!

November 27, 2018

Best of the Best Although I purchased my Mini in Rockville, The last 4 years MINI BMORE COUNTY has taken care of my car. I have always received the best customer servi More

by spudrulz31
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 28, 2018 -

MINI of Towson responded

We are so happy you have chosen our dealership for your service needs over the past 4 years. We pride ourselves on exceptional service and we're glad Yoni could provide you that. Thanks for being so loyal to MINI of Baltimore!

November 27, 2018

My Man Yoni Yoni has taken great care of my 2010 Mini. Great car, great guy, hoping to keep the car well into the climate change, when I will equip it with pontoo More

by Raffi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 28, 2018 -

MINI of Towson responded

Thank you for putting your trust in Yoni and the team at MINI of Baltimore. We'll continue to keep your car in peak condition! Thanks for choosing our dealership for your service needs!

November 27, 2018

Yoni Baron The KING OF SERVICE Every time I bring my Mini to be washed or serviced I'm always met with that great Yonii smile I have confidence my Mini is in good hands Ive had More

by haggart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 28, 2018 -

MINI of Towson responded

Your review makes us all smile! We're so glad you continue getting exceptional service and that Yoni gets you back on the road fast! Thank you for being part of our MINI family!

November 27, 2018

Another great service As always, my service experience at Mini of Baltimore was excellent. Jonathan Baron always handles service for both my Mini’s, Yoni is always professi More

by Danyell40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Yoni Baron
Dec 05, 2018 -

MINI of Towson responded

Thank you so much for trusting MINI of Baltimore over the last few years. We're so glad we have been able to help you find the perfect MINI and keep it running in tip-top shape. We'll always be here for you! Thanks again!

November 26, 2018

Terrible communication I had the worst experience at Mini of Baltimore County. Amber Jenkins needs to be retrained; her customer service skills are severely lacking. Upon ar More

by attracey
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Amber Jenkins
Nov 27, 2018 -

MINI of Towson responded

Hello, I regret to see you are disappointed by any customer service that did not meet your expectations. Please know your feedback is important to me and I would appreciate the opportunity to review and discuss what happened in detail. When you have a moment, please consider reaching out to me with your preferred contact information. I look forward to turning around your experience. Best, Alison Cohen MINI of Baltimore acohen@minibaltimore.com

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