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MINI of Towson - Service Center

Towson, MD

4.8
1,073 Reviews

1,073 Reviews of MINI of Towson - Service Center

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November 20, 2018

Best service in town I have been a Mini owner since 2009, now on my second one. I have worked with Yoni (Jonathan Baron) in the service department since the beginning and More

by stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 21, 2018 -

MINI of Towson responded

Thank you for the outstanding review! We're delighted that you always have an amazing experience with Yoni. Come back and see us anytime!

November 16, 2018

Always Great I currently own my second Mini. I bought both through this dealership. In addition to loving my car the service provided is top notch. Allen Roloci More

by SteveL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Nov 17, 2018 -

MINI of Towson responded

Thank you for taking the time to leave us your positive feedback and we are happy to have you as a loyal customer! We are glad to know that you love your car and that you have been provided with great service for many years, especially from Allen. We are delighted to have you a part of the MINI of Baltimore County family!

November 15, 2018

YONI BARON, Service Manager, is the BEST!!! I’m on my 3rd Mini Cooper and YONI BARON, one of the Service Managers, has taken care of me and all 3 of my Minis. I love my car but just as important More

by pamacht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Yoni Baron
Nov 15, 2018 -

MINI of Towson responded

Thank you for the kind words! We'll absolutely pass them along to Yoni. We value your continued patronage and count ourselves lucky to have a Service Manager you so obviously appreciate. Thank you for taking the time to leave this review!

November 15, 2018

Service at Mini of Baltimore County Buying my Mini Cooper from this dealership was a great experience, but taking it back for service with YONI BARON is even better. Professional, courte More

by PianoMini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Mays, Yoni Baron
Nov 16, 2018 -

MINI of Towson responded

Thank you for the kind words! We're happy to hear Yoni was able to meet your needs and we'll be sure to pass along the kind words.

November 09, 2018

Great Service Allen Rolocut is my service rep and always professional and on top of things - great service and great advice!!! I love my MINI's and MINI of Baltimo More

by joanM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Nov 10, 2018 -

MINI of Towson responded

Thank you for the amazing review. We will be sure to thank Allen for giving you such a professional and knowledgeable experience. Let us know if there is anything else we can help you with. We definitely look forward to your next visit.

November 08, 2018

Great Customer Service! Amber was very friendly and helpful in keeping me informed of the maintenance of my vehicle while I waited for it's completion. Thank you Amber! More

by Teri
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amber Jenkins
Nov 08, 2018 -

MINI of Towson responded

Terry, thank you for taking the time to leave us your positive feedback! We are happy to know that Amber was friendly, helpful and informative throughout the maintenance of your vehicle. We appreciate your business and we hope to see you again soon!

November 08, 2018

Great Service Department Jonathan and his team were accommodating to my needs by providing a loaner vehicle and helpful by providing a digital invoice to review prior to discu More

by mathman1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 08, 2018 -

MINI of Towson responded

Hello, Thank you so much for taking the time to share your great review with us! We are thrilled to learn Jonathan and our team has provided you with exceptional service. We are happy to have helped you with your vehicle needs. We hope to see you again in the future!

November 08, 2018

Impeccable Service I have been a loyal customer of MINI of Baltimore County for the past 5 yrs. Jonathan has always provided 5-star customer service. His professionali More

by Paul J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 08, 2018 -

MINI of Towson responded

Thank you for your review and loyalty, Paul! We're always happy to have you here and look forward to your next visit!

November 06, 2018

Caring Customer Service I always have a positive experience with the service department. It is easy to get appointments and the service advisors are very helpful. Jonathan More

by Kathi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 07, 2018 -

MINI of Towson responded

Kathi, thank you for taking the time to leave us a positive review and rating! We are happy to know that you always have a positive experience with the Service Department and that it has been easy to get appointments. We are also glad that the service advisors have been helpful, especially Jonathan who recently went above and beyond to help you. We hope that you will continue to visit us in the future!

November 02, 2018

Personal service Yoni was a big help as usual. He addressed all our concerns and did so in a timely manner. Thank you. I appreciate your professionalism and genuine in More

by frogponder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Nov 04, 2018 -

MINI of Towson responded

Hello, Thank you for your positive review! It's good to know that Yoni provided you with great service. We value your business and look forward to working with you again!

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