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MINI of Towson - Service Center

Towson, MD

4.9
1,081 Reviews

1,081 Reviews of MINI of Towson - Service Center

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September 15, 2023

I love the attention and service that my advisor, Allen Rolocut, and mechanic, Jeff Wright, consistently provide. They're the best and I can't imagine having my MINI taken care of anywhere else. More

by Kari M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Jeff Wright
Report | Print
Sep 17, 2023 -

MINI of Towson responded

Hi Kari, we're happy you found our staff to be so supportive during your experience here at MINI of Towson. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

September 14, 2023

After service received car back with the plastic fender trim not installed properly. Also wiring for front fog light was left exposed when the front clip was removed for access. Quality control is xxxx poo More

by airmech767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown mechanic
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September 09, 2023

The service team were really good at getting my car fixed in a timely manner. They made sure to fix the problems and price the service accordingly. More

by Lea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Report | Print
Sep 11, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 04, 2023

Alan in Service is first class - very helpful, always accommodating and explains repairs that are needed. More

by SH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rollicut
Report | Print
Sep 07, 2023 -

MINI of Towson responded

Hi, thanks for your praise and kind comments about our team. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

September 01, 2023

Repairs are done professionally and as quickly as possible. I especially appreciate the auto driver and the detailing work. The waiting area is well stocked and the restroom is very clean! Thank More

by Marvelous Minnie Maisel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
Report | Print
Sep 04, 2023 -

MINI of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 01, 2023

Mini of Towson- service/ car maintenance was performed, All needed services met my expectations. Very pleased. More

by blindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Report | Print
Sep 04, 2023 -

MINI of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 30, 2023

I come here all the time I get honest information about my car and fixed and last. I like Allen he gives me perfect and useable info about my car that work every time More

by Debkin22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolicut
Report | Print
Sep 03, 2023 -

MINI of Towson responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2023

Wait time was very good. Friendly staff. Lounge comfortable. I would recommend. I will return as dealer of choice. More

by ronniewaddell1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Report | Print
Aug 30, 2023 -

MINI of Towson responded

Hi, we are pleased to hear you had such a positive experience with us, your wonderful feedback and rating mean a lot to us. If you ever need help, just give us a call. Happy motoring!

August 25, 2023

This is my third lease with them and I have no complaints. They treat me like family More

by olgabilly01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only one there
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Aug 29, 2023 -

MINI of Towson responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

Woohoo! Thanks Mini of Baltimore for taking care of my new electric Mini Cooper Hardtop😊 Perfect customer service by Wayne Luberecki and his team! More

by pamacht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki
Report | Print
Aug 30, 2023 -

MINI of Towson responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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