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MINI of Towson - Service Center

Towson, MD

4.8
1,076 Reviews

1,076 Reviews of MINI of Towson - Service Center

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September 01, 2023

Mini of Towson- service/ car maintenance was performed, All needed services met my expectations. Very pleased. More

by blindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Report | Print
Sep 04, 2023 -

MINI of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 30, 2023

I come here all the time I get honest information about my car and fixed and last. I like Allen he gives me perfect and useable info about my car that work every time More

by Debkin22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolicut
Report | Print
Sep 03, 2023 -

MINI of Towson responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2023

Wait time was very good. Friendly staff. Lounge comfortable. I would recommend. I will return as dealer of choice. More

by ronniewaddell1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Report | Print
Aug 30, 2023 -

MINI of Towson responded

Hi, we are pleased to hear you had such a positive experience with us, your wonderful feedback and rating mean a lot to us. If you ever need help, just give us a call. Happy motoring!

August 25, 2023

This is my third lease with them and I have no complaints. They treat me like family More

by olgabilly01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only one there
Report | Print
Aug 29, 2023 -

MINI of Towson responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

Woohoo! Thanks Mini of Baltimore for taking care of my new electric Mini Cooper Hardtop😊 Perfect customer service by Wayne Luberecki and his team! More

by pamacht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Luberecki
Report | Print
Aug 30, 2023 -

MINI of Towson responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 25, 2023

Can't say enough about the level of professionalism this dealership always provides. Would buy another Countryman if only they made a six speed like my 2018 Mini. I am seriously considering a Min Cooper Ele More

by JHARVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Report | Print
Aug 29, 2023 -

MINI of Towson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 22, 2023

Even though I didn’t have an appointment but had some problems I didn’t understand-took me right away. By the next day I got my car back in perfect condition. Love this dealership. More

by Tricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne luberecki
Report | Print
Aug 25, 2023 -

MINI of Towson responded

Hi Tricia, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 18, 2023

I have had a Mini since 2017. Whenever I need service, Allen Rolocut is fantastic! Its wonderful to have a consistent contact at Mini Towson. More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rolocut
Report | Print
Aug 22, 2023 -

MINI of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 10, 2023

I love MINI of Towson! All of the staff there are great, helpful and kind. They make you feel at home. I was recently in for service and the experience was quick and painle More

by brittany-mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut & Mike Edwards
Report | Print
Aug 13, 2023 -

MINI of Towson responded

Hi Brittany, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at MINI of Towson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

August 07, 2023

Very professional team that worked quickly to fix the issues with my Mini. Because of a lot of unknown issues they discovered they worked to prioritize which issues I needed to get done for safety and wh More

by ryandonald15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
Report | Print
Aug 08, 2023 -

MINI of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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