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MINI of Towson - Service Center

Towson, MD

4.8
1,073 Reviews

1,073 Reviews of MINI of Towson - Service Center

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November 01, 2018

Best Service Representative In Maryland I bring my Mini to the Baltimore dealership primarily because of Allen. He is always very polite and professional. He has taken time to get to know More

by Steve B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Nov 02, 2018 -

MINI of Towson responded

Hi Steve, We appreciate you taking the time to share your feedback with us! Allen is happy to be of service and if you need anything at all do not hesitate to reach out.

October 30, 2018

i had a wonderful experience ..... ALLEN WAS PROFESSIONAL AND FRIENDLY AND WAS DEFINITELY LOOKING OUT FOR MY BEST INTEREST ..... I WOULD DEFINITELY RECOMMEND THIS SERVICE DEPARTMENT TO More

by PATRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut, Yoni Baron
Dec 12, 2018 -

MINI of Towson responded

Thank you for your awesome review of MINI of Baltimore. We love hearing from customer like you! We appreciate you choosing us for your service needs!

October 30, 2018

Mini of Baltimore-Employee Excellence Mini of Baltimore is a great dealership and repair shop because if it’s employees. In my experience, these folks are excellent mechanics, technicians More

by Happy with Serice at Mini of Baltimore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Testerman, Yoni Baron
Dec 12, 2018 -

MINI of Towson responded

We loved reading this review! Thank you taking the time out to tell us about your experience with Yoni. We'll always be sure to keep your MINI in tip-top condition. Thanks for choosing MINI of Baltimore!

October 30, 2018

Road Hazard Help Recent road hazard events brought me into Mini of Baltimore a couple times outside scheduled service visits and Allen Rolocut was able to process my v More

by mike v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 05, 2018 -

MINI of Towson responded

Hi Mike! We're sorry it has taken us this long to respond! We do apologize. However, we're thrilled that you have had a great experience in our service department. Thank you for trusting us with your MINI.

October 30, 2018

Aimed to please.... Came in for service on my car and Allen Rolocut greeted me very professionaly and made it a point to stay in contact with me daily as to the status of More

by MiniBob24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 05, 2018 -

MINI of Towson responded

Hello! We are so sorry that it has taken us so long to respond. BUT, we are so happy to read about the level of service Allen provides you. He's fantastic at communicating with his clients, and we're glad to know that you feel the same. We truly value your business and we look forward to seeing you at future service appointments.

October 29, 2018

Good service, no hassle for warranty work. Allen is easy to work with and work was well done. Hours are convenient for pickup and drop off. It shows they are making the effort to provide good More

by JTG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 12, 2018 -

MINI of Towson responded

Thank you so much for reviewing us! We really appreciate the 5-star review and we're glad you have enjoyed exceptional service from Allen! We value your business and thank you for choosing us!

October 29, 2018

Great and Caring Service! Been coming to Mini of Baltimore for several years and always with service advisor Allen Rolocut. He is a very caring advisor and treats me fairly, no More

by Dave33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 12, 2018 -

MINI of Towson responded

Thank you, Dave for the kind words! We love hearing reviews like yours. it's music to our ears! Thanks for continuing to service with our dealership. We'll always be here for you!

October 29, 2018

great service and work hard to make sure they get it right I take my Countryman to mini of Baltimore. My service rep is Allen Rolocut. He is a pleasure to work with. He keeps me informed and works to make s More

by baker,wendy111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 12, 2018 -

MINI of Towson responded

Thank you for choosing MINI of Baltimore for your service needs! It's a pleasure seeing you and we're glad that Allen has taken exceptional care of both you and your MINI! We're glad you are part of our family!

October 29, 2018

Services from Mr. Allen Rolocut Mr. Allen Rolocut had provided an excellent services with warm welcome, smiling face and friendly. I have received cleared information and good rec More

by Miniman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Rolocut
Dec 12, 2018 -

MINI of Towson responded

Thanks for taking the opportunity to leave your feedback! We're glad you've enjoyed servicing your MINI with us. We appreciate your business!

October 29, 2018

Friendly, Relaxing, and Worry-free! Yoni (Jonathan Baron) is like part of the family, and I always know my Paceman is good hands. The scheduling and loaner reservation process is a breez More

by Suzanne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yoni Baron
Dec 12, 2018 -

MINI of Towson responded

Hey Suzanne! Thanks for choosing our dealership for your Paceman service needs! We're glad you have always enjoyed the level of service that Yoni provides. We're glad you're part of our family too!

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