MINI of Towson - Service Center

Efficient and professional When my check engine light came on, Allen was able to schedule me for same day drop off with a loaner. Drop off was efficient. He kept me apprised o When my check engine light came on, Allen was able to schedule me for same day drop off with a loaner. Drop off was efficient. He kept me apprised of repairs needed, as well as insuring that scheduled maintenance items could also be addressed while my Mini was in for service. Allen Rolocut is always polite and professional. So glad I found my Mini at Mini of Baltimore. More

super service and super friendly I had an issue with my key fob not working. I brought the car in around 9 and was helped immediately. Jonathan Baron listened and was very thoughtful I had an issue with my key fob not working. I brought the car in around 9 and was helped immediately. Jonathan Baron listened and was very thoughtful about the issue. It took a while to diagnosis the problem but Jonathan kept me informed and let me know the timing as things updated. It turned out to be a problem with the sensor in the rearview mirror. Jonathan found the part and had it installed without charge. That was incredible and very kind. I felt that Jonathan was truly sympathetic to my problem and my time. And they washed car! Jonathan is the best! More

Excellent serviice from Allen Rolocut My Mini had a tire that needed a new tire valve. The scheduling and the service was fast and easy. As always Allen Rolocut provided awesome service. A My Mini had a tire that needed a new tire valve. The scheduling and the service was fast and easy. As always Allen Rolocut provided awesome service. Allen is always professional, friendly and he always patiently explains the necessary service. I couldn’t be happier with my service at Mini of Baltimore. Happy motorer. Sharon Crisler More

Excellent service Allen Rolocut and the service technicians in the department are fabulous! In addition to conducting routine maintenance, I trust them to timely discov Allen Rolocut and the service technicians in the department are fabulous! In addition to conducting routine maintenance, I trust them to timely discover deteriorating conditions before they cascade into further, major dysfunction - without recommending unwarranted service. Their expertise has kept me happily motoring!! Trust Allen - I do! More

Allen! Allen Rolocut is not only the best service advisor in town but I consider him a trusted friend. Ask for him if he's available! Allen Rolocut is not only the best service advisor in town but I consider him a trusted friend. Ask for him if he's available! More

Customer service Allen Rolocut,is an excellent service representative who is very attentive to his customers needs.Thank you Mini for having such a person working for Allen Rolocut,is an excellent service representative who is very attentive to his customers needs.Thank you Mini for having such a person working for you with excellent customer service skills. More

Allen Rolocut By far best service manager ever. Allen is the absolute best person to work with. So kind, passionate, and truly cares about his customers. So gratefu By far best service manager ever. Allen is the absolute best person to work with. So kind, passionate, and truly cares about his customers. So grateful for him. More

By Far the Best Dealership Ever Worked With Yoni knows your name, looks you in the eye and provides excellent custmer service and care of your vehicle. He pays attention to detail and makes sur Yoni knows your name, looks you in the eye and provides excellent custmer service and care of your vehicle. He pays attention to detail and makes sure you have a superior experience. More

Outstanding in Every Respect! I have been dealing with Mini of Baltimore since my first Mini in 2007. Three Minis and 11 years later I still return. Service Representatives like I have been dealing with Mini of Baltimore since my first Mini in 2007. Three Minis and 11 years later I still return. Service Representatives like Allen Rolocut makes my decision easy when deciding on who to trust and where to have my Mini serviced. He has always provided outstanding customer service and it's always a pleasure working with him. More

Excellent and Best Service Advisor Experience Yoni, Thanks for the excellent service experience. Service Advisors such as yourself are hard to come by as we dread the idea of having to take our ve Yoni, Thanks for the excellent service experience. Service Advisors such as yourself are hard to come by as we dread the idea of having to take our vehicle to get service you make and have always made the service appoint enjoyable and with knowledge base info. Thanks for the great service...!!!! More