MINI of Towson - Service Center

Excellent! This dealer is great, as well as the customer service department. You get help and the answers you need in a timely manner. Allen Rolocut is always fr This dealer is great, as well as the customer service department. You get help and the answers you need in a timely manner. Allen Rolocut is always friendly and knowledgeable. He always calls back without having to call him 2 or 3 times. Always on top of everything. He makes things go smoothly. Totally recommend this dealer and Allen's services. More

Very nice and helpful I do not know any technical word but after telling Allen what was my problem he wrote on the paper the exact problem. He was available for me that is I do not know any technical word but after telling Allen what was my problem he wrote on the paper the exact problem. He was available for me that is very important. More

Dealing with Mini of Baltimoere County is a pleasant breeze I have been buying/leasing Minis for several years and have experienced uniformly thorough, friendly service at Mini of Baltimore County. Both Allen R I have been buying/leasing Minis for several years and have experienced uniformly thorough, friendly service at Mini of Baltimore County. Both Allen Rolocut and Jeff Testerman, in their separate capacities, have been extremely helpful and knowledgeable, always able and ready to explain things in a straightforward and easy-to-understand way. More

Vehicle repair Over the past two years, I have been served by Allen Rolocut. He has been marvelous to work with by explaining what the service needs should be pro Over the past two years, I have been served by Allen Rolocut. He has been marvelous to work with by explaining what the service needs should be provided, the timeline that the automobile should be returned for maintenance and upkeep, promises are kept as to the amount of time needed to complete the service as well as assisting when something occurs that the owner does not understand. Additionally, there is nothing like returning to my clean and shining Mini upon completion of the service. More

Excellent Service I have been bringing my MINI Cooper S to Baltimore for 4 years now. Allen Rollecut has been an outstanding service advisor. His friendly demeanor make I have been bringing my MINI Cooper S to Baltimore for 4 years now. Allen Rollecut has been an outstanding service advisor. His friendly demeanor makes you feel welcome. He always identifies current required work, but also gives you required maintenance coming due, which allows you to plan financially. Additionally, MINI of Baltimore gives a military discount on service charges. My MINI dealership and service advisor of choice! More

Vehicle repair Yoni was awesome and had my car done on time, clean and ready to drive home m. His estimate was spot on and reasonable. Excellent service! Yoni was awesome and had my car done on time, clean and ready to drive home m. His estimate was spot on and reasonable. Excellent service! More

Excellent Service provided. I have owned Minis since 2007 and have always been satisfied with the service at Mini of Baltimore. A recent service visit handled by Allen Rolocut we I have owned Minis since 2007 and have always been satisfied with the service at Mini of Baltimore. A recent service visit handled by Allen Rolocut went beyond my usual expectations of prompt, courteous service and a free car wash. A more complicated service than anticipated coincided with my husband's surgery and hospitalization. Allen put me at ease by assuring me that regardless of when the service was done, he would handle getting my car back to me, leaving me to worry about my husband. "Don't worry, we'll handle it" may seem very simple but sometimes it makes all the difference. More

Jonathan Baron Great Service all the time. I have had my Mini for almost 5 years. I have always gotten the best service from Mini of Baltimore. I took my car in last Saturday at 8:30AM, my car I have had my Mini for almost 5 years. I have always gotten the best service from Mini of Baltimore. I took my car in last Saturday at 8:30AM, my car was taken in within 5 minutes. I asked Jonathan if there was any chance of it being done by 11:30AM, since I had hair appointment. He said yes and the car was done by 10:00 AM. As always the car was immaculate when I got it back. I will always take my car back there. More