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MINI of Towson - Service Center
Towson, MD
1,074 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,074 Reviews of MINI of Towson - Service Center
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July 04, 2018
B’more Mini is THE Mini Place. Because MINI is what MINI is, AWESOME! I crossed over to Mini from a Landcruiser 10 years ago! I have never looked backed and look forward to my 4t Because MINI is what MINI is, AWESOME! I crossed over to Mini from a Landcruiser 10 years ago! I have never looked backed and look forward to my 4th Mini in the not too distant future! That all said! It would not be remotely possible were it not for the Consummate SERVICE Professionals that are Mini of B’more!! It’s one thing to get one into and motoring w/Mini; however were it not for my Mini’s Doc’s, need I say more?! My BMORKND Mini’s Chief Doc is Allen Rolocut! To say we are lucky motorer’s is to say the least! If U R not driving a MINI, U R not drivin!! More
by BMORKND_Mini
Employees Worked With
Allen Rolocut
July 02, 2018
Fantastic Service Expert service and consultation by Allen Rolocut at Mini of Baltimore keeps my Mini operating efficiently. Allen always makes sure I get exactly what Expert service and consultation by Allen Rolocut at Mini of Baltimore keeps my Mini operating efficiently. Allen always makes sure I get exactly what I need, when I need it regardless if it's processing a loaner vehicle or assisting during a roadside service event. More
by mike v
Employees Worked With
Allen Rolocut
July 01, 2018
Mini service experience I have been a customer of mini of Baltimore since they were located in Owings Mill , my service advisor is ALLEN ROLOCUT and this gentleman always gre I have been a customer of mini of Baltimore since they were located in Owings Mill , my service advisor is ALLEN ROLOCUT and this gentleman always greets you with a calm , courteous demeanor that leaves you with the sense that your vehicle concerns will be satisfied to your content , Mr. Rolocut is an asset to Mini of Balto for he's the reason that I return for service and will consider M. O. B for my future auto purchases More
by RiccoB
Employees Worked With
Allen Rolocut
June 28, 2018
The Best of the Best I have driven a Mini since the mid 90's and they have all been purchased from and serviced by Mini of Baltimore County. The staff and mechanics have I have driven a Mini since the mid 90's and they have all been purchased from and serviced by Mini of Baltimore County. The staff and mechanics have been just wonderful. My current service writer and friend, Johnathan YONI Barron is the best in the business. If, for some reason, he ever leaves, i am right behind him. Peter Schweizer owner 2015 Mini roadster More
by peter21212
Employees Worked With
Yoni Baron
June 28, 2018
Allen is my go-to!! This is my second mini-cooper and was sad to lose my Owings Mills location for service. However, Allen is worth the beltway drive! His professionalism This is my second mini-cooper and was sad to lose my Owings Mills location for service. However, Allen is worth the beltway drive! His professionalism and patience eased my worries. The frequent communications were so appreciated. I read the other great reviews about Allen and agree with all of them! He truly is exceptional. Yoni took care of me in Owings Mills! Another reason to love this service team! More
by Rose H
Employees Worked With
Allen Rolocut, Yoni Baron
June 28, 2018
Allen is the best in customer service! I've been a Mini leaser/owner since 2009. Allen has been my service provider for the last 9 years. He always takes care of me, answers calls/voice mai I've been a Mini leaser/owner since 2009. Allen has been my service provider for the last 9 years. He always takes care of me, answers calls/voice mails in record speed, is extremely informative, is conscientious/mindful of the money I spend, remembers me, etc. etc. etc. I could go on and on. The company, in general, is customer oriented and Allen just takes it to the next level. :) Jessie C. More
by J.C.
Employees Worked With
Allen Rolocut
June 26, 2018
Great Place, Great People! 10/10 Awesome Service, I always go to Allen! This dealership is a refreshing and fresh breath of fresh air, and this second review is being posted aft 10/10 Awesome Service, I always go to Allen! This dealership is a refreshing and fresh breath of fresh air, and this second review is being posted after my amazement with the quality of the service department! More
by jbslipliy
Employees Worked With
Allen Rolocut
June 25, 2018
Love my MINI from MINI of Baltimore County Love my MINI. It's the second one I've purchased from MINI of Baltimore County. When I walk in the service guys Allen and Yoni always remember me by Love my MINI. It's the second one I've purchased from MINI of Baltimore County. When I walk in the service guys Allen and Yoni always remember me by name. They take fantastic care of me what ever needs to be done. I recommend them to everyone. If you are in the market for a great car, I suggest you go test drive a . And you can ask for my sales guy Jeff he will also take fantastic care of you. LOVE MY MINI... More
by robertwiley
Employees Worked With
Jeff Testerman, Allen Rolocut, Yoni Baron
June 25, 2018
All dealerships should clone Allen Rolocut Having owned many European cars over the course of my 40 years of driving, I have naturally been to the dealerships for repairs and service more than Having owned many European cars over the course of my 40 years of driving, I have naturally been to the dealerships for repairs and service more than the average customer. In some cases, far more often. In all those trips over the many years, Mini of Baltimore has stood out for their friendliness, respect, and for always striving to go the extra mile. Allen Rolocutt, in particular, is by far, the best Service Advisor I have ever worked with. He is friendly and courteous, of course, but also has an empathy and understanding of the frustrating circumstances often faced by customers. I wish I could run into Allen at all the dealerships I visit for service. More
by Vicj
Employees Worked With
Allen Rolocut
June 23, 2018
Always a great experience! My experience with MINI's service has always been great and that experience starts with the service rep. Yoni Baron is amazing because he always treat My experience with MINI's service has always been great and that experience starts with the service rep. Yoni Baron is amazing because he always treats me like an old friend. I like to establish a relationship with providers and if I'm going to have my car serviced, why would I take it anyplace else? I get consistently good service and a really pleasant experience. That's all I could ask. More
by Autocrosser
Employees Worked With
Yoni Baron
