MINI of Towson - Service Center

Excellent Customer Service As usual my experience during my recent service visit at Mini of Towson was incredible. Yani Baron was my service rep. He always professional and ve As usual my experience during my recent service visit at Mini of Towson was incredible. Yani Baron was my service rep. He always professional and very knowledgeable. I would highly recommend the Towson store. Melanie was my service rep for my loaner car. She was very helpful and professional. I did not remember my insurance policy #..... she called the insurance company to check coverage and I was on my way. Two thumps up...5 Stars...10s across the board to MINI of TOWSON!!!! More

Should be called ALLEN’S SERVICE CENTER! Allen is by far THE BEST service associate I’ve ever dealt with..... bar none! He goes above and beyond for my satisfaction every time I’m there for s Allen is by far THE BEST service associate I’ve ever dealt with..... bar none! He goes above and beyond for my satisfaction every time I’m there for service and I’m there for service A LOT!!!!!!! More

Great dealer and service. Routine service on our Mini Cooper, made exceptionally easy and a pleasure by Allen. Thank you! They helped out with questions about car features and Routine service on our Mini Cooper, made exceptionally easy and a pleasure by Allen. Thank you! They helped out with questions about car features and gave us a great lead on a bike rack for the car, too. Very helpful, highly appreciated! More

Just what our MINI needs We purchased a used MINI elsewhere. Having worked in the automotive industry, I know trained, experienced technicians using factory parts result in b We purchased a used MINI elsewhere. Having worked in the automotive industry, I know trained, experienced technicians using factory parts result in better service and repairs. So we brought the MINI to MINI of Baltimore for service. Allen Rolocut has been excellent. He has taken care of our maintenance needs and repairs with a friendly touch letting us know what is needed now and what to look for in the future. Just what our MINI needs! More

Service Team at mini of Baltimore. It was a great experience Dealing with Mr. Allen Rolocut. Allen was great at dealing with the warranty company and kept reassuring me the I would hav It was a great experience Dealing with Mr. Allen Rolocut. Allen was great at dealing with the warranty company and kept reassuring me the I would have to pay my deductible. Thank You Allen. More

Yoni treats me like I am family. I have purchased 3 minis!! Yoni baron! Kind, funny, trustworthy. Personifies the meaning Of exceptionalism. Why go anywhere else? I drive from Rehoboth Beach Delaware for cars a Yoni baron! Kind, funny, trustworthy. Personifies the meaning Of exceptionalism. Why go anywhere else? I drive from Rehoboth Beach Delaware for cars and service! He is an asset to the corporation. More

Excellent Service Advisor My most recent visit for service on my Mini was addressed by Allen Rolocut. He was very attentive to my concerns. Allen ensured me that my mini’s issu My most recent visit for service on my Mini was addressed by Allen Rolocut. He was very attentive to my concerns. Allen ensured me that my mini’s issue would be corrected, and followed up with me through the process. He is an excellent communicator and very good at his job. More

Exceptional Service Every Time! Mini of Baltimore is a top notch operation. Yoni (Jonathan Baron) is always courteous, helpful and informative. I live very close to Annapolis but mak Mini of Baltimore is a top notch operation. Yoni (Jonathan Baron) is always courteous, helpful and informative. I live very close to Annapolis but make the trek to Towson because of the exceptional service that I routinely receive. This is the only car dealership I have ever encountered where I feel that I can truly trust the information that they provide to me. Thank you! More

Jonathon "Yoni" Baron and the best service center I've been dealing with Mini of Baltimore and Yoni since 2006. He has gone beyond any expectations of excellent service on many occasions. He has been I've been dealing with Mini of Baltimore and Yoni since 2006. He has gone beyond any expectations of excellent service on many occasions. He has been very professional in dealing with my Minis' services and in his understanding of life's challenges, he's become a friend. Even though it's an hour drive, there is no other dealership I would go to for a car purchase or for service. Thanks to Yoni and Jeff. Hugs to you guys. More

Go see Allen Rolocut.. My service advisor Allen Rolocut was personable and attentive. He did everything that he said he would, kept me informed of the progress on diagnosin My service advisor Allen Rolocut was personable and attentive. He did everything that he said he would, kept me informed of the progress on diagnosing my car, put me in a loaner when he found out that repairs would take longer than expected and got me back in my car as quickly as possible. The dealership is a pleasure to work with. More