MINI of Towson - Service Center

The car maybe a MINI, but the service is Grand I've experienced nothing but good things at the MINI dealership in Towson. Yoni Baron has been very accommodating and forthright in all of my service I've experienced nothing but good things at the MINI dealership in Towson. Yoni Baron has been very accommodating and forthright in all of my service visits. He actively tries to help me plan for expenses, and doesn't use any sort of scare tactics to bump up the prices. I've also had great experiences with Adnan, and with Jake, and will likely buy my next MINI from this dealership in the future. More

Been working with Mini service for many happy years now! Yoni (Jonathan Baron) has been my primary service consultant for quite a few years now and I've always enjoyed working with him. Great communicator - Yoni (Jonathan Baron) has been my primary service consultant for quite a few years now and I've always enjoyed working with him. Great communicator - stays in touch with me about what is going on with my car - consults with me about things I want to have done from a very knowledgeable perspective. Plus, he's always friendly. I just had service and it was a great experience with him as always, coming out with an improved car at the end of the process. I'm really enjoying driving it even more now. Thanks Yoni! Last summer, I worked with Allen Rolocut as my service consultant for the first time. Working with him was excellent as well. He listened to exactly what I wanted to do with my car, gave prompt service with good communication and great knowledge, and I came out on the other side with improvements to my car that made a difference in enjoyment of driving it. I'll be glad and feel confident if I'm working with Yoni or Allen at any point in the future. More

Always the best! I took my car to Mini of Towson for the free spring clinic. Once again, I was delighted with the service and professionalism of the staff. My deligh I took my car to Mini of Towson for the free spring clinic. Once again, I was delighted with the service and professionalism of the staff. My delightful special buddy, Allen, so expertly took care of registering me and seeing that the car and its owner ( nicknamed "Trouble") were promptly attended to. Allen is always there when needed as is Yoni, also a favorite and a delight. It was great to walk in and be greeted by Allen, Yoni and most professional reps . Thanks to all, once again, for a wonderful experience!!!! More

super to deal with Rate excellent, all around, from when you first pull up to the service center until you have the smile and you are on your way home with all the detai Rate excellent, all around, from when you first pull up to the service center until you have the smile and you are on your way home with all the details of your visit. thanks again Yoni Baron More

Extremely Helpful! I appreciate, extremely, the folks @ Mini. I live in Randallstown, Md. and work in Silver Spring, Md. This is a long drive every day. Driving for me I appreciate, extremely, the folks @ Mini. I live in Randallstown, Md. and work in Silver Spring, Md. This is a long drive every day. Driving for me is an experience and the Mini Cooper helps me to meet the experience. Honesty, the quality of knowledge and personalized care recommendations are given. Salute to Alan and Yoni ***** Herc Johnson More

Spring Check This dealership is alway a pleasant experience. I recently to took my Mini Copper S for the spring checkup (which is free with a coupon). A complete This dealership is alway a pleasant experience. I recently to took my Mini Copper S for the spring checkup (which is free with a coupon). A complete check was conducted and during that time my cabin filter was replaced as needed The staff are always very professional and pleasant to work with. This particular time I worked with Allen Rolocut. He was topnotch and explained everything and the process. You could also see this as he dealt with other customers. I have also worked with Yoni Baron, and he too, is very professional. More

Great Service Brought my car in at the last moment, the staff was able to fix my issue plus complete an early maintenance review. Jonathan worked with me to expla Brought my car in at the last moment, the staff was able to fix my issue plus complete an early maintenance review. Jonathan worked with me to explain the most important issues, provided me with a loaner and made me feel like royalty. Well Done. More

Always great customer Service As always I have had nothing but positive experiences with Mini of Baltimore Service. This time was no exception. I called to set up the appointment As always I have had nothing but positive experiences with Mini of Baltimore Service. This time was no exception. I called to set up the appointment for Wednesday 9 May, and when Yoni Baron heard my situation (engine light on) he said they could get me in on Saturday (5 May 12:30 PM). I left Columbia early because I was unsure pf traffic and wanted to give myself time for a slow commute. I arrived at 11:30 and Yoni greeted me and got me checked in early. After the diagnosis he came to me and explained my options and even gave me time to discuss it with my wife. This was greatly appreciated. Your staffs professionalism and friendliness are the reason I keep coming back to Mini of Baltimore. Thanks, Dave L. More

Allen is the best! Helpful, friendly, informative, knowledgeable! I can’t imagine a better Service Advisor than Allen. And the work performed by the Technicians, whose Helpful, friendly, informative, knowledgeable! I can’t imagine a better Service Advisor than Allen. And the work performed by the Technicians, whose names I don’t know, is always outstanding. Mini of Baltimore has a great staff. More

Yoni Baron is the Definition of Service Excellence Yoni Baron makes the service process seamless. He does his job with the utmost professionalism, while at the same time he makes you feel welcomed. Yon Yoni Baron makes the service process seamless. He does his job with the utmost professionalism, while at the same time he makes you feel welcomed. Yoni's calm and pleasant personality puts you at ease the minute you sit down with him to discuss your Mini's service. He does an excellent job explaining the service to be performed. He is a wealth of knowledge when it comes to Mini service and I trust his expertise 100%. I have purchased 3 Mini Coopers from Mini of Baltimore and while they have an excellent, knowledgable and friendly sales team (special kudos to Jeff Testerman), it is reassuring to have such a qualified service department who I can turn to for help with maintaining my Mini Cooper. So yes, a big thank you to Mini of Baltimore and Yoni Barron for keeping my Mini well cared for. But wait there's more...The same friendly and courteous service extends to the receptionist/cashier, who always greets you with a smile, to Eric Bentz in the parts department for always going the extra mile to help with ordering Mini accessories and everyone at MofB who make the dealership an inviting, clean and comfortable place to hang out! More