MINI of the Main Line

The service department has the worst service I’ve ever experienced. I’ve been IGNORED and lied to about delays requiring threats and finally complaining to corporate. Being ignored is unacceptable. experienced. I’ve been IGNORED and lied to about delays requiring threats and finally complaining to corporate. Being ignored is unacceptable. More

Darius my salesperson was very knowledgeable and helpful in me making my decision. He made sure I had everything needed to become a member of the mini family. in me making my decision. He made sure I had everything needed to become a member of the mini family. More

The sales representative, Darius, was great to work with. No pressure. We were both able to work out a fair deal for both parties. He knew the business and how to deal with people on a personal basis. The Ge No pressure. We were both able to work out a fair deal for both parties. He knew the business and how to deal with people on a personal basis. The General Manager came out to meet us and congratulate us and that was a nice touch. Other staff were very friendly and were genuinely happy to see us in the dealership. We will be back and tell our other friends about the experience. Keep it up! More

Service good - I was first appt. Too long (2 1/2hours) for insp/oil change. Too long (2 1/2hours) for insp/oil change. More

The crew was professional, friendly and paid attention to the details. They kept me informed throughout the entire process. Good job! the details. They kept me informed throughout the entire process. Good job! More

I had some big ticket items that needed to be fixed and the guys at Mainline Mini really helped me out by explaining what was necessary and what could wait. the guys at Mainline Mini really helped me out by explaining what was necessary and what could wait. More

Well done but extremely slow. Everyone seems to not have the paperwork nor not what’s going on. It took me 2 1:2 hours for an oil change and a tire valve replacement. I don Everyone seems to not have the paperwork nor not what’s going on. It took me 2 1:2 hours for an oil change and a tire valve replacement. I don’t know what to do though - they are the only local dealership. Footnote - I bought my car from the same place and the representative was the same way. Very cordial but new and seemed to have no idea about what was going on. More

Spent over 6000 dollars on engine repair coolant repair . Take it back for oil change and surprise a coolant leak . And they would like 1200 more for a part that was already replaced only 1 month prior. Pur Take it back for oil change and surprise a coolant leak . And they would like 1200 more for a part that was already replaced only 1 month prior. Pure thieves. And it shook after the engine repair. More

3 stars, lots of grease left on tire. Mentioned this and was told " it is the grease used to put tire on". Guess I should have asked why is it being returned with grease. Car would not b Mentioned this and was told " it is the grease used to put tire on". Guess I should have asked why is it being returned with grease. Car would not be released until Mini purchased tire warranty would pay up! No updates, had to keep calling. More