MINI of the Main Line

Great work by Mini Of The Main Line When my 2010 convertible Mini went in for service at Mini of the Main line they stood behind prior repairs that needed attention. Service coordinato When my 2010 convertible Mini went in for service at Mini of the Main line they stood behind prior repairs that needed attention. Service coordinator Michele Holwood was great as a customer advocate and made the whole job go quickly and smoothly. Whatever pain I suffered not having my convertible was easily overcome with a beautiful countryman hybrid S she gave me as a loaner. Very cool car with lots of pep. More

Thank You! Staff here are always helpful. They let me know what I needed and what I didnt't (and what I could put off for a future service visit. Great people! Staff here are always helpful. They let me know what I needed and what I didnt't (and what I could put off for a future service visit. Great people! Great Service! More

Acceptable service Thorough service, a bit expensive, and always seems to have an issue of something not being reset, causing warnings to appear. Always fixed, just inco Thorough service, a bit expensive, and always seems to have an issue of something not being reset, causing warnings to appear. Always fixed, just inconvenient. Maybe need to tighten up their final check process before releasing a vehicle as done. Totally trust them, though, and the service they perform. Wouldn't go anywhere else. More

Great service Michele is one of the best. She is always courteous and kind. She also really knows here stuff about MINIs and always explains the issues quite clea Michele is one of the best. She is always courteous and kind. She also really knows here stuff about MINIs and always explains the issues quite clearly. More

Review. Always professional. Always thorough. Michele Holwood is the true definition of right & true customer service. The respect with which I’m treated a Always professional. Always thorough. Michele Holwood is the true definition of right & true customer service. The respect with which I’m treated always makes the drive from Bensalem worth it. More

Easy and nice to work with Michele in service is wonderful , always pleasant and knowledgeable , Joe Serock was so nice to work with as was Joe Donia. Very happy with experien Michele in service is wonderful , always pleasant and knowledgeable , Joe Serock was so nice to work with as was Joe Donia. Very happy with experience! More

Amazing experience! Constant follow up from Mini at mainline gained my trust that car is in good hands who knows to manage customers better than traditional showrooms. Constant follow up from Mini at mainline gained my trust that car is in good hands who knows to manage customers better than traditional showrooms. More

Excellant Service From start to finish, Michelle was polite and informative every step of the way. The wait was not that long at all. I always enjoy my experience comin From start to finish, Michelle was polite and informative every step of the way. The wait was not that long at all. I always enjoy my experience coming to Mini on the Mainline and Kosmo(my mini) is always taken care of. More

Excellent Michele Holwood helpful professional. Always explains what needs to be done, I have trouble adjusting the seats, she helps. All staff are polite an Michele Holwood helpful professional. Always explains what needs to be done, I have trouble adjusting the seats, she helps. All staff are polite and professional. Buying my mine at this dealership was a good decision. More

Worst Dealership Ever If I could give less than 1 star I would. The salesperson was friendly even overly friendly but that is were it stopped. I have bought many cars in m If I could give less than 1 star I would. The salesperson was friendly even overly friendly but that is were it stopped. I have bought many cars in my lifetime but I have never worked with a worse dealership than this one. They could not find us the car we wanted to we ordered the car. They called me a few times telling me we had to send more money before they could order. This was fine but why didn't they know the amount needed? They seemed totally disorganized at this point but it got worse. When the car finally came in we decided to finance through out credit union that is when it got worse. No one in the dealership had any idea how to finance this deal using a credit union that they evidently work with. We had to be in constant contact with the bank and then call the dealership. It took them about 4 tries before they got the correct information to the bank. At one point my husband even went down to pick up the the paperwork and deliver it to the bank and it was still wrong. It was 4 days before they could deliver the car, we were approved by the bank in 1 hour. The general manager and sales person were useless. When we did pick up the car the salesperson didn't even explain all of the features on the car. Fortunately the car is wonderful and we love it but I will never recommend this dealership to anyone. More