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MOSSY BUICK, GMC
New Orleans, LA
143 Reviews
In January of 1934, Wiley Mossy Sr. opened Mossy Motors on Rampart Street in New Orleans. Mossy was only the third car dealer to open in the city and the first Oldsmobile dealer in the entire State of LA.
Almost immediately Mossy Motors gained a reputation of offering outstanding customer service, fair prices and quality products. And after 75 years the Mossy name still represents these qualities.
In 1956, Mossy Motors moved from Rampart Street to its current location at 1331 S Broad St in Mid-City New Orleans. In 1991, Mossy Motors acquired the Pontiac franchise and in 2001 brought Buick and GMC Truck to the Mossy name after the closing of Oldsmobile by General Motors.
Mossy Motors operates in over 67,000 square feet of buildings on 6.2 acres of land. It remains to this day, one of the largest automotive dealers in the city of New Orleans. We are located within five minutes of the Central Business District, University Hospitals, Dillard University, Tulane and Loyola University and other major schools and universities.
Mossy is well known for it's service department but Mossy's Collision Center has been recognized by most major insurance companies as one of the best collision repair facilities in the South. They continue to favor us with their business. In fact, we are a direct repair facility for most of the major insurance companies and can work on any type of automobile foreign and domestic.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 143 reviews
July 04, 2025
I chose to come to Mossy from the Westbank because of the exemplary service given from the moment you drive up in the service lane. Mossy has the best technicians. Sean made sure all my needs were met and Te exemplary service given from the moment you drive up in the service lane. Mossy has the best technicians. Sean made sure all my needs were met and Tech. Tim Knecht made the necessary repairs. The entire team was Epic. I was very impressed to be given a loaner. Thank you all for taking such great care of my Tahoe High Country. Sandy More
by Sandy Sider Jeffery
Verified CustomerEmployees Worked With
Service Director, Shawn Krey & Service Technician, Tim Knecht.
July 04, 2025
I actually saw Elliot Vowell, Seth's assistant. He was absolutely FABULOUS!!! Everyone at that dealership are AWESOME! I told Elliot about being a little girl, dreaming of getting a car from this He was absolutely FABULOUS!!! Everyone at that dealership are AWESOME! I told Elliot about being a little girl, dreaming of getting a car from this particular dealership & I did. I FINALLY GOT MY MOSSY CAR😁!!!! One of these days, months, years, I will be back for that Lavender Acadia Denali! More
by JAH JACKSON
July 03, 2025
I’m not sure how this dealership remains in business due to my recent experience with them. I was buying a used truck for a friend of mine. I live in Baton Rouge he is in Chalmette. We agreed to a price and to my recent experience with them. I was buying a used truck for a friend of mine. I live in Baton Rouge he is in Chalmette. We agreed to a price and was assured I could write a check since I bank with Chase. My friend picked up the check from me Tuesday night and dropped it of at Mossy Wednesday morning. The dealership then called him back and stated they do not take personal checks although we were told the exact opposite. Their porter picked up the check and I called his salesman and asked if my friend could go pick up his truck and was told no, they need to wait until their driver gets back to New Orleans. I then asked if they could deliver the truck to him and was told no. The sales manager Kirk Gundoff said he needed to come in to get a ‘GREAT” sales experience. I buy a lot of vehicles for myself and never was treated this badly. Acting like we were trying to scam them or something. Gundoff even had the nerve to tell me if you don’t want the truck you don’t have to buy it. If I hadn’t already got the cashier’s check, I would have told him where he could shove the truck up. I’ve bought a vehicle from a Mullinax Ford in Apopka Florida and said to me they deliver anywhere in Florida so I met them In Pensacola. I’ve bought several vehicles from Lexus of Mobile and they delivered the vehicles and paperwork to me here in BR. Mossy sales manager/and sales persons are arrogant and act like they are doing you a favor. They went as far as looking up my address as the salesman told me you have a nice house. Don’t waste your time with these FOOLS. More
by KP
June 30, 2025
Good services, needs more mechanics on duty. I would like to see more shuttles instead of that one because I really don’t take it because you may have to go around the city before reaching your I would like to see more shuttles instead of that one because I really don’t take it because you may have to go around the city before reaching your destination More
by DDIXON12
Employees Worked With
June 29, 2025
Excellent, fast, and friendly service. Montrell Moore and Michael Jourdan were very professional. Thank you! Montrell Moore and Michael Jourdan were very professional. Thank you! More
by rwreed17
June 29, 2025
I rolled into Mossy Buick at 3:30 with a nail in my tire Even though they were very busy Zack was able to get my tire fixed in no time tire Even though they were very busy Zack was able to get my tire fixed in no time More
by s.boguille
Employees Worked With
Zack in the Service Department
June 28, 2025
Great customer service and very attentive. great products .I wish the car had two keys instead of one ,but on the other hand Everythong was great. great products .I wish the car had two keys instead of one ,but on the other hand Everythong was great. More
by Ro
June 26, 2025
Mrs Kerri is a superstar takes care of me every time I bring my truck for service she calls and text me recommend services that I need and she very due diligence with everything I proud to be a member of bring my truck for service she calls and text me recommend services that I need and she very due diligence with everything I proud to be a member of the mossy family More
by bryankirk483
June 25, 2025
Great service from great people! You can’t ask for more. Keep it going you guys! You can’t ask for more. Keep it going you guys! More
by ELROYLEVEQUE
Employees Worked With
Other Employees :
Scott Neville,Jeff Neville,Grant Gonzales
