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MOSSY BUICK, GMC - Service Center

New Orleans, LA

4.7
75 Reviews
Call Service Center (504) 708-2978

75 Reviews of MOSSY BUICK, GMC - Service Center

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June 07, 2025

Service was as efficient as it could be given the situation, and they even changed my oil without having to be asked More

by clevecol32095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't believe i personally interacted with anyone listed above. I primarily contacted a man by the name of Eddie.
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Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you for sharing your experience! We’re glad to hear that our team handled everything as efficiently as possible and even gave your vehicle a little extra care.

June 05, 2025

Eddie was very pushy and rude to me. I am a young woman and i think he thought he could get $5000 out of me. I ended up going to another shop and paying $1900 to fix what was quoted more More

by mariahlunan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
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June 05, 2025

Clean reliable Took the time out to explain did not take long to check in More

by Poppo45poppo45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you for the thoughtful feedback! We're glad to hear that the check-in process was quick and that our team took the time to explain everything clearly.

June 05, 2025

Taylor was very helpful and thorough. He kept me informed about the time line. Cleaning my car was a bonus More

by Nicole Tusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you, Nicole! We’re so glad to hear Taylor kept you informed every step of the way—that kind of clear communication is what we strive for. And we love that the clean car was a bonus surprise! We truly appreciate your kind words and hope to see you again soon.

June 02, 2025

I have been dealing with Mossy Buick since I bought my 1st truck in 2011. Refuse to take my truck (2014) to any other dealer to be serviced. They do an excellent job on my vehicle, no matter what needs More

by perry64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Irons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jourdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerrie
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Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you, Perry! Your loyalty means the world to us, and it’s an honor to have earned your trust. Knowing you won’t take your truck anywhere else speaks volumes, and we’re proud to be your go-to team for keeping it in top shape. We’ll always be here to deliver the same excellent care you’ve come to count on!

May 30, 2025

Very customer focused and service driven. Does great work on our cars. Keeps us informed on the status of our car when it’s in the shop. Our service tech, Eddie is the BEST!!! We trust hi More

by Dovelyblutiful2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you so much for the wonderful feedback! It means the world to hear that our commitment to service and communication shines through. Eddie will be thrilled to know his dedication has earned your trust—he truly is one of the best! We’re grateful to be your go-to for vehicle care and always here when you need us.

May 30, 2025

Eddie is a wonderful representative and keeps me informed of car progress, which is appreciated More

by sallylcarpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Check out/ and Eddie
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Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you so much, Sally! We’re lucky to have Eddie on the team—his dedication to keeping customers informed truly makes a difference. It’s great to hear he made your experience smooth and worry-free. We appreciate your kind words and look forward to serving you again!

May 29, 2025

They fit me in for an oil change on extremely short notice during a holiday weekend. They were quick and polite and very accommodating. More

by amandamwelch
Recommend Dealer
Yes
Employees Worked With
Jesse I think, Eddie was there too.
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May 29, 2025

Mossy olds is a great dealership to get work done I have been using mossy for all my work 10+years they're very courteous and they take time to explain what's going on with your vehicle More

by Deborah Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie is rated 5
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May 28, 2025

From the time I pulled up Your employees were on the job they were very nice they were very accurate at finding out what you want it done to your vehicle and the work was done in a fairy decent time.And if More

by Poppo45poppo45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop
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