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MOSSY BUICK, GMC - Service Center

New Orleans, LA

4.6
112 Reviews

112 Reviews of MOSSY BUICK, GMC - Service Center

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July 30, 2025

Not what I expected from Mossy Repair Shop. . Would recommend them to anyone based on my experience. More

by isaacalvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
July 27, 2025

Claimed I needed a new battery for an issue the manager said doesn’t even exist and it’s still happening so it was a waste of time and money. They’re only interested in making sales and taking your money. More

by thameka.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Irons
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

10/10 services and friendly staff! Wouldn't trust my car care with anyone else. More

by angelmcvoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and all the the folks doing the service area. The driver who providers ride share services.
July 26, 2025

Very popular and well thought out on service very fast and easy to handle and get you in and out More

by cconstantine39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

This place was beyond amazing. They did a great job fixing my vehicle and made the loaner car so easy. Shawn Krey is the best in the business. I will come back for all of my future More

by dmocklinatc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Krey
July 21, 2025

Great salesmen and finance manager, I was completely satisfied. Prices compared below market.Great Job More

by GLYN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kris Rucker
July 21, 2025

Competent and friendly staff . They kept me informed and did a good job many thanks More

by Judeshrine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Gundorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Our experience was a disaster after having a blow out due to faulty tire at 30,000 miles. Taylor was okay and overloaded but I had to call manager over our first contact with the woman Colleen (?) over body More

by cathy.roberts704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colleen or Catherine in body shop
July 19, 2025

Follow up is not up to par. 3rd parties can get parts easier. People are personable. More

by Eric.stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jourdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Mayeux
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

I had my vehicle repaired here since it was a Certified Nissan Shop and under the State Farm umbrella of repair facilities but my truck was completed 2 weeks after the estimated completion date and no one More

by TEE1394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor