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MOSSY BUICK, GMC - Service Center

New Orleans, LA

4.5
99 Reviews

99 Reviews of MOSSY BUICK, GMC - Service Center

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July 04, 2025

I chose to come to Mossy from the Westbank because of the exemplary service given from the moment you drive up in the service lane. Mossy has the best technicians. Sean made sure all my needs were met and Te More

by Sandy Sider Jeffery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Director, Shawn Krey & Service Technician, Tim Knecht.
July 01, 2025

They were courteous, quick and good at communicating what needed to be done for my vehicle. More

by fritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Adler in Service
June 30, 2025

Good services, needs more mechanics on duty. I would like to see more shuttles instead of that one because I really don’t take it because you may have to go around the city before reaching your More

by DDIXON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Irons
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

I rolled into Mossy Buick at 3:30 with a nail in my tire Even though they were very busy Zack was able to get my tire fixed in no time More

by s.boguille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack in the Service Department
June 26, 2025

Mrs Kerri is a superstar takes care of me every time I bring my truck for service she calls and text me recommend services that I need and she very due diligence with everything I proud to be a member of More

by bryankirk483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jourdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Great service from great people! You can’t ask for more. Keep it going you guys! More

by ELROYLEVEQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Gundorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jourdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Montrell Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Neville,Jeff Neville,Grant Gonzales
June 21, 2025

They were so easy to work with. Corrine made sure we were well informed and could coordinate a pick up from out of state More

by beth revere (Blanchard)
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corrine
Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you so much, Beth! We’re thrilled to hear that Corrine and the team made your experience smooth and stress-free—especially coordinating from out of state, which can be a big ask. Making sure our customers feel informed and cared for every step of the way is what we aim for, and your kind words mean a lot to us. Safe travels!

June 20, 2025

The collision center was extremely professional and courteous. I did not expect to have the inside of my vehicle cleaned. It was a pleasant suprise More

by curryallyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
June 20, 2025

Mossy staff are incredibly helpful, kind and straight up. We didn’t buy our Acadia from there but they treat us like we did. More

by Ilonamprieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 22, 2025 -

MOSSY BUICK, GMC responded

That's such a wonderful compliment—thank you! We believe everyone who walks through our doors deserves top-notch service, whether they bought from us or not. It means a lot to hear that our team made you feel genuinely welcome and supported. If there's ever anything you need, just know we're always here for you!

June 19, 2025

Quality of work is sub-par. My infiniti was wrecked and was repaired by mossy. The painted fender had a string like material dried in the new paint. My hood was not properly ali More

by Jimmie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure