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MOSSY BUICK, GMC - Service Center

New Orleans, LA

4.5
99 Reviews

99 Reviews of MOSSY BUICK, GMC - Service Center

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June 19, 2025

They fixed my Subaru on time and a fair price I would use them again More

by ufkes1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop
Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you for the great feedback! We're glad to hear your Subaru was taken care of promptly and at a fair price—that’s exactly the kind of experience we aim to deliver. We appreciate the 4-star rating and hope we can earn that fifth one next time. Looking forward to seeing you again!

June 13, 2025

Eddie in service is always polite and the service is very good , quick and good communication. More

by mmboshart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie in Service
Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you for the great feedback! We're lucky to have Eddie on our team—his professionalism and positive attitude make a real difference. We're so glad to hear the service was quick and communication was on point. If there's anything else you need, we're just a call away!

June 10, 2025

They took the time to trace down the problem and was able to fix the issue. More

by dsteele1468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you for the great feedback! We're so glad our team took the time to get to the root of the issue and get things fixed right. That kind of care and attention is what we strive for every day. If anything else ever comes up, you know where to find us!

June 07, 2025

Staff was very friendly and helpful. The waiting room.was very comfortable. Took good care of my car. More

by innismag2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jourdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you for the kind review! We’re so glad to hear our team made you feel welcome and that you were comfortable while we looked after your vehicle. Taking care of both our customers and their cars is what we’re all about. Looking forward to your next visit!

June 07, 2025

Service was as efficient as it could be given the situation, and they even changed my oil without having to be asked More

by clevecol32095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't believe i personally interacted with anyone listed above. I primarily contacted a man by the name of Eddie.
Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you for sharing your experience! We’re glad to hear that our team handled everything as efficiently as possible and even gave your vehicle a little extra care.

June 05, 2025

Taylor was very helpful and thorough. He kept me informed about the time line. Cleaning my car was a bonus More

by Nicole Tusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you, Nicole! We’re so glad to hear Taylor kept you informed every step of the way—that kind of clear communication is what we strive for. And we love that the clean car was a bonus surprise! We truly appreciate your kind words and hope to see you again soon.

June 05, 2025

Clean reliable Took the time out to explain did not take long to check in More

by Poppo45poppo45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you for the thoughtful feedback! We're glad to hear that the check-in process was quick and that our team took the time to explain everything clearly.

June 05, 2025

Eddie was very pushy and rude to me. I am a young woman and i think he thought he could get $5000 out of me. I ended up going to another shop and paying $1900 to fix what was quoted more More

by mariahlunan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
June 02, 2025

I have been dealing with Mossy Buick since I bought my 1st truck in 2011. Refuse to take my truck (2014) to any other dealer to be serviced. They do an excellent job on my vehicle, no matter what needs More

by perry64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Irons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jourdan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerrie
Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you, Perry! Your loyalty means the world to us, and it’s an honor to have earned your trust. Knowing you won’t take your truck anywhere else speaks volumes, and we’re proud to be your go-to team for keeping it in top shape. We’ll always be here to deliver the same excellent care you’ve come to count on!

May 30, 2025

Eddie is a wonderful representative and keeps me informed of car progress, which is appreciated More

by sallylcarpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Check out/ and Eddie
Jun 22, 2025 -

MOSSY BUICK, GMC responded

Thank you so much, Sally! We’re lucky to have Eddie on the team—his dedication to keeping customers informed truly makes a difference. It’s great to hear he made your experience smooth and worry-free. We appreciate your kind words and look forward to serving you again!

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