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MOSSY GMC
New Orleans, LA
482 Reviews
In January of 1934, Wiley Mossy Sr. opened Mossy Motors on Rampart Street in New Orleans. Mossy was only the third car dealer to open in the city and the first Oldsmobile dealer in the entire State of LA.
Almost immediately Mossy Motors gained a reputation of offering outstanding customer service, fair prices and quality products. And after 75 years the Mossy name still represents these qualities.
In 1956, Mossy Motors moved from Rampart Street to its current location at 1331 S Broad St in Mid-City New Orleans. In 1991, Mossy Motors acquired the Pontiac franchise and in 2001 brought Buick and GMC Truck to the Mossy name after the closing of Oldsmobile by General Motors.
Mossy Motors operates in over 67,000 square feet of buildings on 6.2 acres of land. It remains to this day, one of the largest automotive dealers in the city of New Orleans. We are located within five minutes of the Central Business District, University Hospitals, Dillard University, Tulane and Loyola University and other major schools and universities.
Mossy is well known for it's service department but Mossy's Collision Center has been recognized by most major insurance companies as one of the best collision repair facilities in the South. They continue to favor us with their business. In fact, we are a direct repair facility for most of the major insurance companies and can work on any type of automobile foreign and domestic.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 482 reviews
Verified Customer
August 06, 2026
Everything was done with excellence The team was courteous, helpful and explained everything so I could understand. I would recommend Mossy to everyone I know courteous, helpful and explained everything so I could understand. I would recommend Mossy to everyone I know More
by victoriag1947
Employees Worked With
Zack and Shawn Krey
August 06, 2026
They treated me horribly. They didn't want to deal with my wheel and tire warranty that i purchased with the 2 vehicles i bought there. They only wanted to deal with the oil c They didn't want to deal with my wheel and tire warranty that i purchased with the 2 vehicles i bought there. They only wanted to deal with the oil change i was paying for that day. Zack talked negatively about me with the contractor right in front of the service manager. They had previously had me call the contractor directly instead of calling him for me. They laughed with the contractor that he had blocked my number. They refused to honor the warranty and have the contractor repair my wheels. Zack even encouraged the contractor wheel repair guy to tell me that he couldn't do my wheels. When I told Zack that it was ok because Banner Chevrolet would do my wheels and honor the warranty, the service manager stormed out of his office and yelled at me that I was not to talk about another dealership in their presence and if i was not satisfied i could take my business somewhere else. Then I asked the manager why hadn't he addressed them talking trash about me he said h heard them but didn't address it bc I probably called the contractor too much. The manager didn't invite me in to discuss me concerns. After yelling at me, he just turned his back to me and said he was done with me I could just go while pointing at the door. I had a meeting with The General Manager Mike Gonzalez about my horrible experience and he said he would look into it and review the camera footage in the service area. More
by TJohnsinc
Employees Worked With
Zack and the manager in Service
August 04, 2026
I have had to take my truck in there several times now and they say they fix the issues but I am still having problems. The work is not being done and they say they fix the issues but I am still having problems. The work is not being done More
by michaelporter3644
Employees Worked With
Zach & Sean
August 04, 2026
Very friendly and helpful. Eleven more words.?????????????????????? You really are pushing with this survey. This is the second time I've done this. I hope this is enough words Eleven more words.?????????????????????? You really are pushing with this survey. This is the second time I've done this. I hope this is enough words for you because if it's not, I'll never leave another survey again thank you. More
by jsterling_may
Employees Worked With
Eddie's
