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Mac Haik Chrysler Dodge Jeep Ram

3.5

2 Lifetime Reviews

12111 Katy Freeway, Houston, Texas 77079 Directions
Sales: (713) 538-2700

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2 Reviews of Mac Haik Chrysler Dodge Jeep Ram

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June 19, 2018

"Crooked Motives"

- jeeper2018

I was a first time buyer planning on purchasing a used, “certified” Jeep. I was planning on trading in my vehicle worth $3000 via Kelley Blue Book. Firstly, they told me that they lost the key to the Jeep, so I was unable to even test drive the vehicle when I needed to. Secondly, when we began discussing finances, they offered me $500 for my vehicle trade in. They said their reasoning was that my vehicle was “unsellable”. After I said that wasn’t true and showed them the Kelley Blue Book price, they quickly came back and offered me $3000. Next, I expected a certified pre-owned vehicle to be in adequate condition, at least. But after taking the Jeep to a third party, non-biased mechanic for a pre-purchase inspection, the mechanic said he wouldn’t even charge me for the inspection because the car was in such bad shape. He said, “If you were my son, I’d tell him not to buy this vehicle, and stay away from this dealership.” Very true! The only warranty on this “certified” vehicle was a short 90 day dealer-issued warranty. No thank you! They probably thought I was a clueless, young, first time buyer who’d be easily swayed into giving them more profit. I felt taken advantage of, and I will not be visiting any more Mac Haik dealerships. WARNING: Stay away!

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Recommend Dealer
No
Employees Worked With
Kamal, Chris
September 26, 2017

"Amazing Experience, Can't Say Enough"

- feld3943

After spending the last two weeks searching for the car I wanted to buy I decided on the Jeep Wrangler Unlimited. I spoke to several different dealers that wouldn't give me a price over the phone and insisted that I come down to play the dog and pony show. I ended up finding a low mileage unlimited I called down and I spoke to Obie. Obie actually wheeled and dealed with me over the phone. He ended up getting his manager Cesar, on the phone. Cesar ended up giving me a pretty good deal and I decided to go come down to the dealership and see if we could close the deal. To be fair, I didn't have the best credit score and they offered me a decent rate in the single digits. I had to go home to get them a paycheck stub and by the time I returned, Cesar informed me that he found a new bank that offered me 2% less on the interest rate.... Who does that? I can't say enough about Obie and Cesar's professionalism. They treated me like a person and it was a win win for both the dealer and myself. I LOVE my Unlimited!!!!!!!!!!

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Recommend Dealer
Yes
Employees Worked With
Obie, Cesar
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