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Mac Haik Ford Desoto
DeSoto, TX
444 Reviews
Mac Haik Ford is your source for new & used Ford cars, trucks, SUV, parts, service and more in the DeSoto area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 515 N I-35E DeSoto, TX 75115.
We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars from many other makes. Mac Haik Ford is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive. If you have any questions, please give us a call.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 444 reviews
July 02, 2015
Service Dept Stands Behind Their Work First time Mac Haik service dept customer. I recently bought a 2015 F250 for towing a large 5th wheel RV, but the Ford dealer I bought it from is over First time Mac Haik service dept customer. I recently bought a 2015 F250 for towing a large 5th wheel RV, but the Ford dealer I bought it from is over an hour away from home. I scheduled an appt for my second oil change/tire rotation during a small time window I had between RV trips. Just before the appt, a major issue with the truck arose. It turned out that this would require extensive work. John, the Service Advisor, made sure that all the work needed was completed and kept me updated with status and outlook. We left the next day on an RV trip from Dallas to Minnesota during which the F250 developed a diesel fuel leak. Upon arrival in MN, one call to John initiated a process that resulted in a repair by a MN Ford dealer that Scott, the Mac Haik Service Manager quickly agreed to pay for since it was part of the repair done at Mac Haik. I was in/out the same day in MN with $0 out of my pocket because Scott quickly, with no hassle, agreed to work directly with the MN Ford dealership to pay for the repair. I look for high quality customer service with good communication and fair pricing from any service provider. When a hiccup like this happens (especially for a complex machine like an F250 6.7L diesel) I also look for someone who will stand behind the service delivered. John, Scott and Mac Haik delivered outstanding service when I needed it, in both instances. They made a return customer out of me. More
by Bob
Employees Worked With
Service Advisor John, Service Mgr Scott
May 24, 2015
Quick Lane Customer Service Superb. They took care of me explained everything regarding my vehicle and when I return. VERY Happy experience. They got me set up w Customer Service Superb. They took care of me explained everything regarding my vehicle and when I return. VERY Happy experience. They got me set up with their rewards program also explained how it works. Everyone I came in contact with exceeded my expectations. More
by chundra
Employees Worked With
I will check my receipt
April 04, 2015
preowned I bought a 2008 ford ranger with 96,000 miles on it, really nice looking truck, but looks aren't everything, there was a couple of minor things wrong I bought a 2008 ford ranger with 96,000 miles on it, really nice looking truck, but looks aren't everything, there was a couple of minor things wrong with it and they couldn't fix those right , then I took it in to be fixed and they put a big scratch on it and said it was already there, and they kept it a whole week. I would never recommend them to anyone . I wonder if mr. Mac Haik knows how they treat his customers , or is he in on it. On top of that me and my wife bought a 2014 ford focus and they couldn't match her credit unions interest rate they lied to us about that. More
by nothappy
Employees Worked With
Mike Crawford
March 11, 2015
snakes who lie and cheat and waste your time went to buy a truck prenegotiated internet price, then they secretly upped the price $1500 on the contract. i caught it and became inconsolably furiou went to buy a truck prenegotiated internet price, then they secretly upped the price $1500 on the contract. i caught it and became inconsolably furious. they called the cops to get me out of the showroom. they tried to steal $1500 from me and i get removed by force. the sad sad part is i might have bought it without their snake in the grass crooked ways.... AND i really wanted the xxxx truck. but crooks just can't help being crooks More
by texashaunt
Employees Worked With
mr sparks and dirtbag finance crook
