Mac Haik Ford Desoto

Quick, very friendly, and easy. When I arrived at the dealership, I hadn't even stepped out of my truck yet, and I had a salesmen waiting for me. That is how I knew it was going to b When I arrived at the dealership, I hadn't even stepped out of my truck yet, and I had a salesmen waiting for me. That is how I knew it was going to be a good dealership to look at. The gentlemen shook my hand and introduced himself and Jay. I told him what I wanted, and he knew the lot like it was the on the back of his palm (it wasn't, I checked). Unfortunately, the truck I was looking for was a little out of my price range, but that was alright, because Jay had a back up. Infact, it was more suitable for me than what I had in mind in the first place. He was a polite, friendly salesman the entire time, always trying to help me out. Not pressuring me in anyway. If I said no, he wouldn't keep pushing, he worked on the price with me more than I could have expected, gave me more for my trade in than what I expected, and while I was there, I even got some dominoes pizza! Overall, my experience there was great, everybody had a smile on there face, and was very friendly. One thing that Jay kept saying to me that I found very settling is "I don't work for the dealership, I work for my customers." By far one of the best dealerships I have been too. Would definitely recommend to anybody looking for either a new or used car. More

Started out bad but ended great. First salesmen named Dereck was not nice but Brandy was great and took great care of me. She was very attentive and kept her word. First salesmen named Dereck was not nice but Brandy was great and took great care of me. She was very attentive and kept her word. More

Kudos for Brandy Mac Haik's Brandy, who worked with me was very good and easy to work with. I bought the car! I liked the fact that she stayed with me through the fi Mac Haik's Brandy, who worked with me was very good and easy to work with. I bought the car! I liked the fact that she stayed with me through the financial paperwork (although she had children at home). We definitely closed the dealership down that night. She understood that I was being overly cautious (I had had a very bad experience with another dealership) and was patient with me. I would definitely buy a car from her again. Thank you Brandy! Elliott, was great also. More

excellent service Brandy Molina is an excellent sales person she didn't stop until she found the perfect deal for me. I highly recommend Mac Haik Ford in Desoto. Brandy Molina is an excellent sales person she didn't stop until she found the perfect deal for me. I highly recommend Mac Haik Ford in Desoto. More

Impeccable service! I was in the market for a mustang. I searched vigorously several dealerships.I'm a credit manager for rent A Center.I wanted to get the 5.0 gt. I was I was in the market for a mustang. I searched vigorously several dealerships.I'm a credit manager for rent A Center.I wanted to get the 5.0 gt. I was at the dealership literally all day Wow Steve and brandy worked on my deal. unfortunately I was unable to get the car I wanted my day was going horrible. I was in a situation where I couldn't afford to put money down until I got my income taxes. I just received a promotion from my job and I really needed a car to get back and forth to work. Brandy went above and beyond the call of duty to make sure that I'm a satisfied customer. Her warm personality , and sense of humor left a lasting impression on me. I immediately brought her another cell and I will continue to recommend everybody that I know to her that's interested in a new car. I am the assistant Sales Manager so I know a thing or two about customer service. on a scale from 1 to 10 I give her a thousand. keep up the good work and see you guys soon. Thanks Brandy. More

Quick and easy!!!!! It was a quick and easy experience and I was in and out of the dealership in no time, for the first time ever with a dealership...... It was a quick and easy experience and I was in and out of the dealership in no time, for the first time ever with a dealership...... More

J-CUZ is AWESOME! J-Cuz is an awesome, sales man. He worked hard to get the price I wanted for my trade-in and the price range I need to purchase my pre-owned 2014 Fo J-Cuz is an awesome, sales man. He worked hard to get the price I wanted for my trade-in and the price range I need to purchase my pre-owned 2014 Ford Focus. Wonderful experience. Clarence in finance was great explained every thing, answered any questions I had. More

Buying Experience Jeff Carter with Mac Haik Desoto Pre-owned Internet Sales This is the best gentleman, in my professional opinion, if you’re in the market for a vehic Jeff Carter with Mac Haik Desoto Pre-owned Internet Sales This is the best gentleman, in my professional opinion, if you’re in the market for a vehicle you need to get acquainted with how to get the best deal possible. It was as easy as deciding what vehicle I wanted to buy, which was a Jeep Compass Sport, then Jeff searched the internet , then offered me a price lower than what he could find on line. All the shopping was done for me so I knew I was getting the best solution for my needs. Just to be safe I went, I always suggest a person checks this out, to edmonds.com to get a fair market price of the Jeep I was interested in purchasing. Jeff’s price was over $2,000 less than what Edmonds could locate in the area. Kelly’s Blue Book use to be the “go to” resource for car worthiness but Edmonds is the most up to date site of true market value. I actually entered the Jeep’s VIN number to do a spot on internet search. Not only do you get the best price, you also get great customer service. I am a person that hates buying cars, going to market in Mexico, and just dealing with price negotiations. I wish what the price was on the car is what you paid at every business that sells automobiles. However, we know that’s not the case unless you go to a place like CarMax which I would not recommend. So by Jeff shopping the internet for me in reference to an identical Jeep, he just beat the best price found so I was confident I was getting a better deal had I spent countless hours researching and shopping myself. Jeff’s fellow employees work together as a team; all put forth an effort to make the process simple. When I signed the buyer papers with the finance manager there were no last minute surprises. She even went as far as discussing my credit report by pointing out suggestions that would improve my score. I have Identity thief and my credit is a mess so I’m currently working with a company getting it cleaned up and accounts that aren’t mine removed. I had totaled my previous jeep so even though it was not the right time in my ID theft resolution, Mac Haik took that into consideration making the financing a breeze. So don’t hesitate to call to get your next car, Jeff Carter at Mac Haik, even if you have challenged credit issues. You can reach Jeff Carter by calling Mac Haik’s main number and asking for him in pre-owned sales: 972-274-8365. Text him at 972-971-7920 and/or email at jcarter@machaikdesoto.com. Most of my interaction with Jeff was from texting and emails; saving me time of constantly going into the dealership which is something as I mentioned above I despise. It took me one day to look, follow-up was from the comfort of my environment by texting, phone, or emails, and then the second visit was delivery of my new Jeep. Can it get much easier? This dealership has really put the car buying industry into the future by utilizing the internet for locating cars for comparison. They simplify the purchasing process, saving me time, money, and most important I felt in control. Due to Mac Haik’s business ethics, coupled with their system approaching customer needs, it was an enjoyable car buying experience that I have never encountered in the past with other dealerships. Glenn Steelman TCU Alumni Phi Gamma Delta Petroleum Club of Fort Worth National Honor Society More

Wes Mendoza Brought in company truck with a list of problems. Wes took care of everything and actually answered the phone when I called, was very pleasant, and g Brought in company truck with a list of problems. Wes took care of everything and actually answered the phone when I called, was very pleasant, and got me back into my truck by 5:00 pm the same day. He is a true pro and I will now have the whole fleet serviced there. Great Job. More

No help in obtaining a car rental reimbursement when a car i I have contacted this dealership several times to get a 60 dollar credit for a car under warranty. I received no help from them or FORD Corporate. S I have contacted this dealership several times to get a 60 dollar credit for a car under warranty. I received no help from them or FORD Corporate. Shame in both of these entities. U paud close to 30 grand for my car with the extended warranty. No one will help for a 60 dollar reimbursement. Think about doing business wit these entities before you spend your money. MYbe another compAny will care more about your experience with th. More