Mac Haik Ford Lincoln

Oil change and new filter rip off I have taken my Lincoln MKX for oil changes there for about 3 years. They always try to up sale me. One time, I was told I needed to look at new tires I have taken my Lincoln MKX for oil changes there for about 3 years. They always try to up sale me. One time, I was told I needed to look at new tires, when my tires were not even 3 months old! This time, like every time, I was told I needed a new air filter, so I agreed , my $43 oil change turned into $98 , there is no way a 2 minute filter change was $20 worth of labor. I understand the filter would be higher there than auto zone, I was expecting $18-$20 higher bill but come on! Really! I will not be going back and will let everybody know how I was over charged and IF they go it better be straight oil change and run out the door! Very disappointed More

Great Service Front staff greeted me when I walked in and was friendly and professional during the checkout process. It was nice to see that the young lady wasn't o Front staff greeted me when I walked in and was friendly and professional during the checkout process. It was nice to see that the young lady wasn't on social media but very attentive to her customers. More

Inspection sticker They are always courteous,and fast service. I've had no complaint! The lobby area is clean and they have even free cookies and water They are always courteous,and fast service. I've had no complaint! The lobby area is clean and they have even free cookies and water More

Great Sales Departmant/Poor Service Department We had an amazing buying experience. Our salesman was fantastic and made the whole experience smooth and easy. The finance manager was a pleasure to s We had an amazing buying experience. Our salesman was fantastic and made the whole experience smooth and easy. The finance manager was a pleasure to speak with and answered every question we had. We also had the pleasure of meeting and speaking with the General Manager who was very friendly and helpful. I have nothing but positive things to say about the sales department but I have nothing positive to say about the service department. I was greatly disappointed by their complete lack of customer service. More

Oil change Very pleased with service as always. They not only changed my oil but also drained and added new transmission fluid. I have always used their service Very pleased with service as always. They not only changed my oil but also drained and added new transmission fluid. I have always used their service and I bought my car from this dealership. More

Outstanding service Everything and Everyone was awesome. Would definitely recommend. Always feel welcome and safe. Couldn’t even answer my wrk email before my truck was r Everything and Everyone was awesome. Would definitely recommend. Always feel welcome and safe. Couldn’t even answer my wrk email before my truck was ready. More

Quick, friendly and consistent Always greeted with a smile. Always comfortable when I'm there and this is a norm!! Every vehicle I've owned has come from Mac Haik and that will nev Always greeted with a smile. Always comfortable when I'm there and this is a norm!! Every vehicle I've owned has come from Mac Haik and that will never change! More

Great place to do business I have bought countless cars and trucks from this location and I will continue to. The staff is knowledgeable and always a pleasure to work with. I have bought countless cars and trucks from this location and I will continue to. The staff is knowledgeable and always a pleasure to work with. More

Great service! Unlike other dealerships and sales people, Mike was not pushy and was very friendly. I did not feel like I was being pressured into buying a vehicle. Unlike other dealerships and sales people, Mike was not pushy and was very friendly. I did not feel like I was being pressured into buying a vehicle. Thank you, Mike! More

Vehicle purchase I test drove a Ford F-150 a few weeks ago as part of my search for a new truck. I spoke to David Loa, whom I have known for over 20 years, and he pat I test drove a Ford F-150 a few weeks ago as part of my search for a new truck. I spoke to David Loa, whom I have known for over 20 years, and he patiently showed me the different options available. I stopped in after work on a Saturday and David and I got serious about purchasing the vehicle. David and Tariq Lopez worked with me and were very straightforward and honest in their efforts to make sure I got all of the incentives I qualified for and was satisfied with the truck and the financing. Overall, it was the smoothest, least stressful truck purchase I have ever made. Both gentlemen are true professionals and I have highly recommended both to friends and family. More