Mac Haik Ford Lincoln

Inspection sticker They are always courteous,and fast service. I've had no complaint! The lobby area is clean and they have even free cookies and water They are always courteous,and fast service. I've had no complaint! The lobby area is clean and they have even free cookies and water More

Great Service Front staff greeted me when I walked in and was friendly and professional during the checkout process. It was nice to see that the young lady wasn't o Front staff greeted me when I walked in and was friendly and professional during the checkout process. It was nice to see that the young lady wasn't on social media but very attentive to her customers. More

Oil change and new filter rip off I have taken my Lincoln MKX for oil changes there for about 3 years. They always try to up sale me. One time, I was told I needed to look at new tires I have taken my Lincoln MKX for oil changes there for about 3 years. They always try to up sale me. One time, I was told I needed to look at new tires, when my tires were not even 3 months old! This time, like every time, I was told I needed a new air filter, so I agreed , my $43 oil change turned into $98 , there is no way a 2 minute filter change was $20 worth of labor. I understand the filter would be higher there than auto zone, I was expecting $18-$20 higher bill but come on! Really! I will not be going back and will let everybody know how I was over charged and IF they go it better be straight oil change and run out the door! Very disappointed More

Outstanding service Everything and Everyone was awesome. Would definitely recommend. Always feel welcome and safe. Couldn’t even answer my wrk email before my truck was r Everything and Everyone was awesome. Would definitely recommend. Always feel welcome and safe. Couldn’t even answer my wrk email before my truck was ready. More

Mac Haik Service Advisor Jessie Maples and Johnny Danessi definitely got my service issues taken care of!!! I bought my Edge almost 2 years ago from Wardell an Service Advisor Jessie Maples and Johnny Danessi definitely got my service issues taken care of!!! I bought my Edge almost 2 years ago from Wardell and had a wonderful experience with no pressure or hassles! Wardell found exactly what I was looking to purchase! We have bought three Fords in less than three years for our family from Mac Haik.I do not work at Mac Haik or have any relatives that work there. More

Sales experience and Service poor Let me begin by saying I'm including parts of my sales experience in this review. I purchased my car on a freezing day so I was not able to get my new Let me begin by saying I'm including parts of my sales experience in this review. I purchased my car on a freezing day so I was not able to get my new car detailed and washed. Also when we purchased the car the interior lights would continuously blink when I applied the brakes and the sales person recommended to bring it in when I got it serviced and he would personally make sure to get it all taken care of for me. Did as he suggested and to my surprise the sale person is no longer with company. So attempting to get my vehicle serviced for an issue that I had since I purchased the vehicle was an absolute nightmare. "Take it here" ... "take it there"... "you will have to talk to a sales manager". I felt like the sale was made and I was being passed to every person within the dealership instead of just being taken care of. My sales experience was poor ...getting my car taken care of for a KNOWN ISSUE for the model vehicle I purchased would take 2-3 days is inconvenient. Ultimately I walked away purchasing a vehicle that was not cleaned when I left the car lot and with an issue I've had since day 1 and had to pay to get repaired at a different dealership. The service person did her best in directing me what to do just so unsatisfied with the time frame to get interior light bulbs replaced. More

Quick, friendly and consistent Always greeted with a smile. Always comfortable when I'm there and this is a norm!! Every vehicle I've owned has come from Mac Haik and that will nev Always greeted with a smile. Always comfortable when I'm there and this is a norm!! Every vehicle I've owned has come from Mac Haik and that will never change! More

Great place to do business I have bought countless cars and trucks from this location and I will continue to. The staff is knowledgeable and always a pleasure to work with. I have bought countless cars and trucks from this location and I will continue to. The staff is knowledgeable and always a pleasure to work with. More

Very quick service. Windshield coating Excellent work. My timeline was met. Very coutious. Asked if I needed anything to drink while I waited. Treated me like I was an old friend. Excellent work. My timeline was met. Very coutious. Asked if I needed anything to drink while I waited. Treated me like I was an old friend. More

Great service! Unlike other dealerships and sales people, Mike was not pushy and was very friendly. I did not feel like I was being pressured into buying a vehicle. Unlike other dealerships and sales people, Mike was not pushy and was very friendly. I did not feel like I was being pressured into buying a vehicle. Thank you, Mike! More