Mac Haik Ford Lincoln - Service Center

Shawn did an outstanding job handling the service needed on our Bronco. He was very professional and helpful. Kept us informed through the whole process and made sure all service items were done properly. on our Bronco. He was very professional and helpful. Kept us informed through the whole process and made sure all service items were done properly. More

Great service for my car. I will be going back for this service again when needed. I will be going back for this service again when needed. More

Was told they would rotate tires and never did. Tech guy didn’t tell service guy until after vehicle was picked up. Will be taking truck to another dealer for second option regarding tires. Only ou Tech guy didn’t tell service guy until after vehicle was picked up. Will be taking truck to another dealer for second option regarding tires. Only out 15K miles since we bought the vehicle and no way tires all need to be replaced. That was the reasoning as to why they did not rotate. To me this is absolutely lazy on the techs part. Unreal. More

Dillon was the absolute best sales rep to work with in all of the 3 times I've been coming to your dealership. I was with my infant daughter and the patience he showed my wife and I was truly exceptional all of the 3 times I've been coming to your dealership. I was with my infant daughter and the patience he showed my wife and I was truly exceptional even in my high standard. He was very open with his explanations of the pros/cons of each vehicle we were interested in and wasn't afraid to let us know what he didn't know about, which goes along way in my book of not having to make believe you know everything to get a sale. To take it over the top, Dillon and I made a plan for a getting my car serviced even after we took home the keys and I was suspicious of him keeping to the promise that he made due to it all not being on paper and you know how that usually goes if it isn't on paper, but true to his word, he kept to his promise and took care of us even after he had the sale. That's what make me want to be a repeat customer and refer people I know to him due to his quality of character. More

Service Department provided quick turnaround. Chris Kubena provided friendly, professional service. Diagnostic fee was explained at drop-off, and Chris updated as soon as the technician completed Chris Kubena provided friendly, professional service. Diagnostic fee was explained at drop-off, and Chris updated as soon as the technician completed the service. More

Cowboy is the best. He makes a fair estimate of what is needed and gets me the information I need. He is the best and pays attention to detail which is what this 30 Year He makes a fair estimate of what is needed and gets me the information I need. He is the best and pays attention to detail which is what this 30 Year Military Vet expects. More

Professional staff who listen to the customer and pursue solutions. Communicate well during the entire visit. It is a busy location so wait times can be frustrating. The team does try to move simple tasks a solutions. Communicate well during the entire visit. It is a busy location so wait times can be frustrating. The team does try to move simple tasks along but still it is a rather long wait for an oil change versus other vendors More

I have been very pleased with this dealership. They are friendly and helpful and the service is excellent! They are friendly and helpful and the service is excellent! More

We had an excellent experience all the way around! It was a five star experience from start to finish! It was a five star experience from start to finish! More

Service through the Mac Haik Ford Quick Lane department was super easy, fast, and convenient. They picked up my vehicle from my house, diagnosed and fixed the issue, and returned it to my house in under 4 was super easy, fast, and convenient. They picked up my vehicle from my house, diagnosed and fixed the issue, and returned it to my house in under 4 hours. I was thrilled. More