Mac Haik Ford Lincoln - Service Center

Jaden Davis did a great job! He was on time and very professional! Will request him again! He was on time and very professional! Will request him again! More

Excellent white glove service. They picked up my truck and completed the service and dropped it back off. Great concierge approach and love the process. They picked up my truck and completed the service and dropped it back off. Great concierge approach and love the process. More

Cody provided great customer service and I am very happy to have my vehicle inspection to renew my tags. to have my vehicle inspection to renew my tags. More

Chris in the service department was really a lifesaver. We broke down while on a road trip from Dallas and he prioritized getting my vehicle diagnosed and fixed to get us back on the road as soon as possib We broke down while on a road trip from Dallas and he prioritized getting my vehicle diagnosed and fixed to get us back on the road as soon as possible. More

Tim was very helpful both occasions I have had to work with him. He kept me informed and was pleasant and professional with him. He kept me informed and was pleasant and professional More

My service advisor was great about keeping me in the loop on servicing my 2013 Ford Escape SE. They had the car for ten days and were able to solve my check engine light after replacing fuel injectors and a on servicing my 2013 Ford Escape SE. They had the car for ten days and were able to solve my check engine light after replacing fuel injectors and a fuel pressure sensor, however, now my car idles hard which it did not do before and the engine has lurched a couple times which it never did. The last words my service advisor said were "your car should run better than it has now" - wish that was the case. After spending over $3200 for the check engine fix, there is no money in my retired-person budget to get it back it for the new problems. At least I now passed inspection so I could get my registration renewed but now I have new problems that are a concern. If the hard idle hadn't been there right after picking my car up, I would have rated them higher. More

Chad Rogers did an excellent job! He is professional, customer focused, a strong communicator and helpful. It is a pleasure working with him! He is professional, customer focused, a strong communicator and helpful. It is a pleasure working with him! More

It was a bit of a wait even with an appointment but I appreciated my vehicle being kept clean inside. appreciated my vehicle being kept clean inside. More

Tim was super helpful and great to work with! He made sure I was taken care of. He made sure I was taken care of. More

Everything ok the service was excellent, good customer support, and the service on my vehicle was on time and fast. Thanks support, and the service on my vehicle was on time and fast. Thanks More