
Madison Ford
Madison, VA
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Melissa is an amazing team leader and know how to get things done I have worked with her on several Ford purchase and will continue to be a loyal customer. Her and her team are no#1 to our family and e things done I have worked with her on several Ford purchase and will continue to be a loyal customer. Her and her team are no#1 to our family and enjoy doing business with Madison Ford More
Purchased my 2015 F250 Lariat new and all service has been performed here up to this point. Customer service is very good. Staff is very friendly. The service here is what has kept me coming back. Call m been performed here up to this point. Customer service is very good. Staff is very friendly. The service here is what has kept me coming back. Call me OCD or whatever but this time around I noticed a little complacency by the technician. The service reminder sticker in upper left of driver’s side windshield stuck over top of partially removed previous sticker with grease smeared on it. Floor mats on driver side tracked with grease/oil. The chrome bug deflector had grease handprints on it. I have no problem with the service performed but I would think the mechanic would pay a little more attention to detail or have a little more pride in his or her work. Not a show stopper for me but I would hope that this would be addressed. Didn’t notice until I had left dealership or I would have discussed it with the service department. More
Great service. No nonsense sales gimmicks. Very professional staff though out the process of purchasing a new vehicle. No nonsense sales gimmicks. Very professional staff though out the process of purchasing a new vehicle. More
They listen and solve problems! ! Makes it easy to refer customers 👍👍 Bill Jones is the best salesman/ helpful/ knowledgeable. Easy to work with 💥💥🎶🎶 ! Makes it easy to refer customers 👍👍 Bill Jones is the best salesman/ helpful/ knowledgeable. Easy to work with 💥💥🎶🎶 More
I bought a 2020 Ford Edge at Madison Ford. The staff were professional and courteous. The buying experience was very good. I dealt with Bill and he was helpful and courteous in everyway. The staff were professional and courteous. The buying experience was very good. I dealt with Bill and he was helpful and courteous in everyway. More