Magnussen's Toyota of Palo Alto

Great service as always. My service advisor, Mins, was very attentive to my needs. I have been going to this dealership for 20 years so I am very satisfied. My service advisor, Mins, was very attentive to my needs. I have been going to this dealership for 20 years so I am very satisfied. More

I thought I needed a repair; I tried to fix it myself but couldn’t, so took it in for repairs. After multiple attempts, they couldn’t replicate the issue and said the car was actually fine - so charged me n couldn’t, so took it in for repairs. After multiple attempts, they couldn’t replicate the issue and said the car was actually fine - so charged me nothing! Appreciate their honesty and long term thinking More

Brought my Toyota RAV4 for scheduled reserved appointment for oil change at 7:30am today. I was told it will take the whole day. They will just call me. It takes the whole day for an oil change? Then i foll for oil change at 7:30am today. I was told it will take the whole day. They will just call me. It takes the whole day for an oil change? Then i followed up and I was told it will be ready by 4pm or 5pm today. I said I will just pick up my car and have oil change somewhere else. Then Duong called me back and said I can pick it up at 12pm. I got my car at 12:30pm. I hope next time I will not have same experience and for other customers who need oil change or maintenance. More

I bought my Toyota Prius at Magnussen Palo Alto in 2005 and have been taking it there for service ever since. I have loved my car, and the service has been excellent except for a period during the past fe and have been taking it there for service ever since. I have loved my car, and the service has been excellent except for a period during the past few years. It was a great relief to see Randall there and receive the service I have grown accustomed to. Thank you! More

Incredible service, extremely professional sales rep and Dich Tran was one of the most friendliest workers in the entire dealership, I cannot express the amount of gratitude I have and I will definitely com Dich Tran was one of the most friendliest workers in the entire dealership, I cannot express the amount of gratitude I have and I will definitely come back and refer friends to here. Extremely welcoming and efficient, thanks! More

damages. I didn't drive the auto until I recovered from surgery in June. When I went to wash the vehicle I saw the front fender damage. That this dealership w I didn't drive the auto until I recovered from surgery in June. When I went to wash the vehicle I saw the front fender damage. That this dealership would deliver a vehicle to an 80 year old person who was trusting to not even think twice that they were doing something dishonest, unethical & underhanded is abominable. Stay far away from this dealership More

Great friendly stuff, super fast processing and Aidan was super helpful. Will definitely recommend this dealer super helpful. Will definitely recommend this dealer More

I have been bringing my car to this dealership for maintenance for several years, and the service is great every time (especially with Tony, my service advisor). maintenance for several years, and the service is great every time (especially with Tony, my service advisor). More

I cannot express how much I appreciate the professionalism that Alex provides when I bring my car in for service. He is very knowledgeable and is always open with what is needed. I highly rec professionalism that Alex provides when I bring my car in for service. He is very knowledgeable and is always open with what is needed. I highly recommend Alex More

Very good experience at the dealership. This was my second purchase and the process was pretty painless. Very professional and courteous. Both times I dealt with salesperson Socrates and sa This was my second purchase and the process was pretty painless. Very professional and courteous. Both times I dealt with salesperson Socrates and sale manager Tranh..They were both very easy to work with and did a great job, Two car purchases in past 2 years I think says it all. Would recommend them and that dealership without hesitation. More