Magnussen's Toyota of Palo Alto

Great service and work 5 stars for Daniel Boyd, he was very professional and kind and the repair on my Avalon was fast and it looks great! I bought my car and have it 5 stars for Daniel Boyd, he was very professional and kind and the repair on my Avalon was fast and it looks great! I bought my car and have it worked on at Magnussen's and would recommend this dealership to everyone. Read More More

Excellent cooperation and service. Thank you so much Mr. Octiva for understanding customer problems. Excellent and fast service. Finally, I will recommend this guy if you need your car Thank you so much Mr. Octiva for understanding customer problems. Excellent and fast service. Finally, I will recommend this guy if you need your car service in toyota Palo Alto. More

Amazing and excellent work Randell helps me every time I go here to service my Prius. He's very professional and is on point with the time he says it will take my car to be done Randell helps me every time I go here to service my Prius. He's very professional and is on point with the time he says it will take my car to be done. He also gives me the heads up when a service is near for my Prius. More

Great customer service My rating was based on the propfessional and curteous customer service provided by Daniel Boyd while I had my Toyota Highlander serviced. I would def My rating was based on the propfessional and curteous customer service provided by Daniel Boyd while I had my Toyota Highlander serviced. I would definitely recommend this dealership to others. More

Personable, highly knowledgeable for old car I have How to keep good old Toyota running for those who choose not to buy new ones. To make sure my car is safe on the road and I feel secure in it. Since How to keep good old Toyota running for those who choose not to buy new ones. To make sure my car is safe on the road and I feel secure in it. Since I am 73 , the safety for me and for others on the road is important. More

Part failed and needed replacement Everyone did a great job of advocating for me. Car got fixed efficiently and for a great price. I am totally happy with the service whenever I need se Everyone did a great job of advocating for me. Car got fixed efficiently and for a great price. I am totally happy with the service whenever I need service. More

Service I was assisted by Dennis McConnell. He was very professional and promised time was perfect. I will definitely be back. I will also prefer this dealer I was assisted by Dennis McConnell. He was very professional and promised time was perfect. I will definitely be back. I will also prefer this dealer to friends for service. More

Toyota prius 2016 purchage - great purchage Said abbas helped me to buy prius. Overall great experience. Will recommed to family and friends. Received best quote via internet. No negotiations!!! Said abbas helped me to buy prius. Overall great experience. Will recommed to family and friends. Received best quote via internet. No negotiations!!!!!! Will consider buying future car from this dealership. More

Professional, quick, safe, always friendly. Excellent! I bought my Prius from Magnussen's Toyota Palo Alto 9 yrs ago. Ever since I'm using this dealer for servicing my car and, I would never go anywhere e I bought my Prius from Magnussen's Toyota Palo Alto 9 yrs ago. Ever since I'm using this dealer for servicing my car and, I would never go anywhere else. Jared Weber is my service advisor. He is very professional, friendly, and helpful. I can trust my car in his hands always. As far I never had any problem with my "beloved" Prius. I love that the dealer provides a friendly waiting room with coffee, TV, etc, until the free shuttle picks up and takes me home. When my car is ready to pick up Jared calls me we coordinate the time when the shuttle can pick me up at home and takes me to the dealer. This is a great courtesy service from the company. Everything is very well organized and professional. I can recommend this dealer with my heart beat. J.S. Mountain View More

Do not got to this dealership. I bought a 2006 acion tc with them, I was originally helped by dick tran, he was nice and straight forward, no BS. But after agrreing with the price, I bought a 2006 acion tc with them, I was originally helped by dick tran, he was nice and straight forward, no BS. But after agrreing with the price, he then passed me to "Jet", cant really remember his name, then all the sales tactics came out. He tricked us with the interest rate and the the price of the warranty. I bought a tracking device and a warranty for the paint and upholstery, he said that since my car is old, then I could use the warranty if I ever wanna change the seat, the carpet and if there are problems with the paint. He said that the price for both the tracking device and the warranty is around 500 dols. I said okay since 500 divided with 4 years of financing will be like nothing. I found out later that the price of the warranty and the tracking device is alittle more than 2k. That is not even close to the 500 he told me. Then I found out that I cant use the warranty aside from causes due to natural aging of the car, again that is not even close to the coverage of the warranty that he told me. It was my mistake to trust him with his words cause Dick Tran was so nice that I trusted him and I think I kinda trusted Jet too. Well, i paid 2k more than what I should be paying for the car. I CALLED DICK AND HIS MANAGER BUT OF NO LUCK😏, the service manager said he cant help me since it is a completely different dept. Lesson: stay away from this BUSINESS. i suggest you examine the terms of your warranties bought from them, it might not be too late to do something with it. More