Maguire Chevrolet of Trumansburg - Service Center

Both were polite fast and friendly. Super easy. I dropped off my key they had a loaner available as I requested. They called later that day. No issues Super easy. I dropped off my key they had a loaner available as I requested. They called later that day. No issues More

Good people, professional, pleasant, and efficient. Could not be happier. Would recommend them to anyone. Could not be happier. Would recommend them to anyone. More

The work performed was good-but customer service was lacking-there was damage done to my vehicle and the GM blamed it partly on lack of training. They promised to call back to arrange repairs and did no lacking-there was damage done to my vehicle and the GM blamed it partly on lack of training. They promised to call back to arrange repairs and did not follow through, we had to call repeatedly to get any type of answer. They definitely do not communicate, the service writer, supervisor and GM all had a different resolution. More

Bought a warranty with truck and Maguire DID NOT honor it. I got a run around and they came up with every excuse not to fix the problem. The best was the truck wasn't under warranty when I still had 5 mo it. I got a run around and they came up with every excuse not to fix the problem. The best was the truck wasn't under warranty when I still had 5 months left on warranty. I'm very disappointed and don't think I will be buying from Maguire anymore and I will discourage everyone from going there. More

Great service. Found a screw in my tire dropped it off and they repaired it and it was in the middle so I guess I didn’t need a new tire Found a screw in my tire dropped it off and they repaired it and it was in the middle so I guess I didn’t need a new tire More

I took my car in for 4 tires got it back 6 weeks later with a new engine. The car ran fine when I took it in. The check engine light came on and it took forever to diagnose the problem that has a history with a new engine. The car ran fine when I took it in. The check engine light came on and it took forever to diagnose the problem that has a history in the 5.3 engines. Nothing but excuses and lack of trained personal ! More

When I first had the apointment for the car inspection, some machine was out of order. When I went back, I was in and out in Les than 20 minutes! some machine was out of order. When I went back, I was in and out in Les than 20 minutes! More

Very timely but difficult to get through to the service department. Also they didn’t pre order the tires so I had to wait an extra day. department. Also they didn’t pre order the tires so I had to wait an extra day. More

Zak Percy treated us well with regular updates and follow ups. Very satisfied with his performance. ups. Very satisfied with his performance. More

Great communication and service all around. Felt good about the whole experience. Would go back again for sure! Felt good about the whole experience. Would go back again for sure! More