Maguire Chevrolet of Trumansburg - Service Center

So far I have happy with the way I am treated as a person and not just a customer. I didn't feel pushed to buy the vehicle I purchased. Hopefully I will say the same about warranty work and any regular ser and not just a customer. I didn't feel pushed to buy the vehicle I purchased. Hopefully I will say the same about warranty work and any regular service I may have done. More

Very friendly & honest. Sale went very smoothly. Would do business again in the future should I need another vehicle. Sale went very smoothly. Would do business again in the future should I need another vehicle. More

Looks like a child welded my exhaust and the problems I went for weren't fixed went for weren't fixed More

Dealer charged for oil change, which had been done 1400 miles earlier. Dylan corrected mileage miles earlier. Dylan corrected mileage More

Took vehicle in several times for problem they couldn’t seem to fix. . Once they told me my fuel Pump went while there (NOT a problem before it went in and NOT the problem it was there for!!!)never called seem to fix. . Once they told me my fuel Pump went while there (NOT a problem before it went in and NOT the problem it was there for!!!)never called me to check what I wanted done just said they put in a different one - which squealed when vehicle started up:for the rest of the life of the vehicle. Interesting note- The fuel pump was covered by WARRANTY so they knew the would get paid billing for it without asking my permission- the last time I took vehicle in for the problem they couldn’t seem to fix - I placed something under tire to check if they were even moving/ working on vehicle each time I brought it in. Guess what - my vehicle was never moved from when I dropped it off to when picked it up- dishonest RIP OFF service dept. Have never been or going back there. I live just a few miles from this dealership and the next two Chevy vehicles I have bought on trade in were from 45 minutes away. -and worth the drive.. I took original vehicle to a small hole in the wall auto shop after I got disgusted with Maguires and that little business fixed the problem no fuss no muss. I can list several other acquaintances/ truck owners that won’t go near this service dept either. More

Good service and polite emplotees. Did a quick and well done reoair. Very satisfied. Would reccomend to others. Did a quick and well done reoair. Very satisfied. Would reccomend to others. More

I went there to get my car checked out regarding the timing chain. I told them there already was a compression test done on the engine. And told them that it needed to be torn apart to see what happened timing chain. I told them there already was a compression test done on the engine. And told them that it needed to be torn apart to see what happened. They said they would do it. Three weeks of no communication. And weeks of me calling. They told me they were working on it. After about a month I called them and they told me all they did was a compression test on the car. Something I already had done and it took me 10 minutes. They wasted a month of my time just to tell me they did what I already told them I had done to the vehicle. The lead or head mechanic was extremely nasty rude and mean on the phone. If you want to get yelled at and screwed then I recommend this place for you! More

Very happy with the service. I made an appointment and they were right on time. I made an appointment and they were right on time. More

Sales is great, but service has issues. Brought my 2019 Chevy Silverado for service. Waited 3 days for warranty work just for the ok to do it. So then was scheduled on a Friday for service Brought my 2019 Chevy Silverado for service. Waited 3 days for warranty work just for the ok to do it. So then was scheduled on a Friday for service drove 40 min to appointment. I live in Waterloo. Get there and was told they overbooked and had to reschedule for the following Friday. Drove again to the dealership and had to leave truck for a 2 hour job. They put me in a car that was dirty and smelled like smoke. No call all day so I called around 4:00 pm. Service said it was done,, no call to let me know. From here on out I’ll will be bringing my truck to local dealership here in Waterloo. Truck is still not fixed and makes same noise it made when I brought it in More

Accommodated our broken car. Replaced transmission and got us going back to pa. Excellent service Replaced transmission and got us going back to pa. Excellent service More