Maguire Chevrolet of Trumansburg - Service Center
Trumansburg, NY
229 Reviews of Maguire Chevrolet of Trumansburg - Service Center
I was pleased with the Service. The vehicle was clean and ready to go upon pick up. Salesman (Jered Smith) was very helpful and courteous! The vehicle was clean and ready to go upon pick up. Salesman (Jered Smith) was very helpful and courteous! More
Zac was awesome! The team did a great job helping us find a new vehicle that was best for us. They were honest, genuine, and overall very professional. We will return The team did a great job helping us find a new vehicle that was best for us. They were honest, genuine, and overall very professional. We will return when it’s time to trade in our other vehicle! More
When I dropped off the counter employee asked me if I was going to wait for my vehicle. I said no why what notes do you have for my services? Oil change and tire rotation. I explained that was not why I brou going to wait for my vehicle. I said no why what notes do you have for my services? Oil change and tire rotation. I explained that was not why I brought my vehicle in, rather that I needed a diagnostic for tightness in steering. This led to several days of me calling for updates, each time I called I expressed the desire for daily updates via a single phone call. My issue was covered under warranty but unfortunately the parts weren't readily available and I wasn't given a hard timeline for the repair to be completed. I was expecting to be without my vehicle for several more weeks. Just a couple days after this expectation was explained I got a call saying great news your part was delivered this morning and we can have the repair completed the next day!! I am satisfied with the repair and oddly enough the time it took all in all. Communication needs dramatic improvement, parts availability I understand but do not accept, repair time with parts completely respectable. I feel I was intentionally made to feel they completed the impossible with my repair but looking back this really was just nonsense as a smoke a mirror trick for the unnecessary delays due to communication break downs. More
Thorough knowledge of vehicle, fast transaction. Pleasant & helpful. Car was bought and drove it off the same day thanks to Zak and Matt. Pleasant & helpful. Car was bought and drove it off the same day thanks to Zak and Matt. More
My late husband had done business with the T’burg dealership & loved them for responsiveness, fine sales & service staff & just being enjoyable to deal with. Now I have my own positive experience. dealership & loved them for responsiveness, fine sales & service staff & just being enjoyable to deal with. Now I have my own positive experience. He passed recently & this weekend had trouble with one of his cars that wouldn’t start. They COULD not have been kinder…. Service staff replaced the battery but there was still a glitch when I went to picking up.. talked with them, responded right away & then delivered car to me & explained what the problem was. Five stars & huge thank you from this lady!! More
The local repair shop was able to draw on the more focused experience of their "downtown" brothers to locate and repair an oil leak that had baffled other repair shops. focused experience of their "downtown" brothers to locate and repair an oil leak that had baffled other repair shops. More