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Maguire Chrysler Dodge Jeep Ram of Syracuse - Service Center

Syracuse, NY

4.2
798 Reviews

798 Reviews of Maguire Chrysler Dodge Jeep Ram of Syracuse - Service Center

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November 02, 2020

I found that Maquire dealership to be Very professional and courteous and respectful to my needs. I would recommend that they are Great Linda and the corporation was Very Happy for Her Service More

by JOLLYJOE62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
October 30, 2020

Both Brandon and Chris thoroughly explain the work that needs to be done and go above and beyond to make sure you are satisfied with the work. More

by visiontlz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cary, Brandon Milton
October 29, 2020

I used my Mopar/Jeep app to search for a Mopar dealer I used my Mopar/Jeep app to search for a Mopar dealer for an oil change, and found that Maguire CDJR was offering a special for $45.99 for a Full Sy More

by Jeep1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Milton
Nov 12, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

I am very sorry that you feel this way. I believe that this was a special on another dealer's website that you saw. I instructed my team that in the future they should honor these in the name of good customer service. I also had my service manager call you to offer your next oil change for free to make up for the difference that you paid. Again I am very sorry that this happened and really would like to make it up to you. Thank you Frank Vanderpool General Manager

Nov 12, 2020 -

Jeep1 responded

Thanks Frank. The special was listed on the MOPAR website under Maguire CJDR. I appreciate you trying to correct the situation and addressing this with your manager. However my complaint was not to receive anything free or refund. Just the way I was treated.

October 29, 2020

The female rep was polite and clear. I apologize that I The female rep was polite and clear. I apologize that I can’t remember her name. She does not appear to be one of the people listed by the other serv More

by mkkmg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Young
October 27, 2020

I really appreciated the courtesy I was given by your service department. They took the time to go over the service my car needed and what would be covered by the warranty. I also appreciated the informa More

by CORKRAN55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John French, Brandon Milton, Dan Marks
October 26, 2020

Very friendly and accommodating. Brandon always goes above and beyond. The upsetting part was I own a 2007 and the part we needed Chrysler stopped making in 2016. We had to go to junkyard to get the par More

by p8967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Milton
October 26, 2020

The folks at Maguire always provide the best possible service! Timely, courteous, and friendly people make me feel as thoughI'm part of the Maguire family! I'll never go anywhere else for sales or servic More

by stevedeming1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Milton
October 20, 2020

Easy to set appointments. Attentive service workers. Good price, done as promised. I would definitely recommend them to anyone. My car was fixed right the first tjme! More

by RFANTACONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Milton
October 19, 2020

Good amazing job I love how they had shuttle for me so I didn’t have to wait I. The lobby for over 4 hours More

by xcasmarexproductions01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason,
October 19, 2020

They are always very professional, courteous, and thorough. They have always treated me and my family with respect & dignity. They always call when they find some thing that needs work, giving detail More

by greenwoodjodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Carey, Lou Valerino , John French, Brandon Milton
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