Maguire Ford Lincoln - Service Center

Very efficient service center, covered drive thru/drop off facility, service reps, quick diagnostic and repair process!!!! 25 word requirement for ratings the service is nuts off facility, service reps, quick diagnostic and repair process!!!! 25 word requirement for ratings the service is nuts More

Failure to communicate. I was charged for recall labor/item. At 4:34pm I was told that my truck would be fixed in :30 minutes to come after dinner. The service department was closed when I arrived labor/item. At 4:34pm I was told that my truck would be fixed in :30 minutes to come after dinner. The service department was closed when I arrived to pick up my truck. More

Bad communication. Didnt fix what I scheduled to have fixed from previous appt but made sure to add more problems about my car to list. Waste of my time. Gal got an attitude with me and didnt know anythi fixed from previous appt but made sure to add more problems about my car to list. Waste of my time. Gal got an attitude with me and didnt know anything BC she "didn't make the appt" when I call and say, I was quoted to have my brakes and rotors replaced for $$$ on my last visit... It should be recorded . I call and schedule for that quote, I was there for 3.5 hrs, for none of that to be fixed but to be retold the same thing that they need replaced and now wheel bearings... I don't appreciate my time wasted when I had to take off of work and to be ran around. I don't trust your facility who doesn't have communication. Shelby who helped me was great.. very nice and took down notes of my concerns, but it seems that there was still a loss of communication More

They did a great job. They found damage another dealer did not find when it was repaired. They found a loose plug and I'm getting improved gas milage did not find when it was repaired. They found a loose plug and I'm getting improved gas milage More

Had appointment for FSA 19Ro1 to replace a part that Ford had redesigned. Part wasn’t replaced. So who’s wrong Ford or Maguire Service? had redesigned. Part wasn’t replaced. So who’s wrong Ford or Maguire Service? More

Your dealership is one of a few in the area that everyone seems to be happy with. My son Avery has bought two cars from your dealerships and he's very happy with his purchases so maybe next time me and my wi seems to be happy with. My son Avery has bought two cars from your dealerships and he's very happy with his purchases so maybe next time me and my wife are looking for another automobile we'll come looking at what Maguire has to offer. More

My hood came unlatched on interstate with grandchildren and daughter after servicing.I’m still waiting to hear from GM. Original problem was not fixed and daughter after servicing.I’m still waiting to hear from GM. Original problem was not fixed More

After calling on Monday it took four days for Parts to call back with information. Neither parts nor service offered to help with potential warranty, and does not appear they noticed the truck is 1.5 mont call back with information. Neither parts nor service offered to help with potential warranty, and does not appear they noticed the truck is 1.5 months old and had a tire fail . Disappointed there was no help with diagnosis of tire failure and no help with any potential warranty claims. I don’t t have a lot of confidence in this department. More

They are fair. The first time they looked at my car they didn’t find the problem but they reimbursed me for the towing and labor that resulted from their mistake. Hey, no one is perfect. I’ll continue to ha didn’t find the problem but they reimbursed me for the towing and labor that resulted from their mistake. Hey, no one is perfect. I’ll continue to have my car serviced there. It is in a convenient location and I love the new drive-up service area under a roof in case it’s raining. The waiting area is great although the a/c is too cold. More

Diagnosed the problem and ordered the parts, notified me when parts came in and gave me a loaner while the car was repaired. I was extremely satisfied with the entire process. when parts came in and gave me a loaner while the car was repaired. I was extremely satisfied with the entire process. More