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Maguire Ford Lincoln - Service Center

Ithaca, NY

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452 Reviews

452 Reviews of Maguire Ford Lincoln - Service Center

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April 07, 2021

Service was on time and rep was courteous. Nice to be able to use reward points for bill. Nice to be recognized and greeted by name by my salesman Tyler Babcock. More

by jec110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Babcock, Jasminne Ayers, Krista Maricle, Jakkie Strauf
April 06, 2021

Horrible service. Turned a 1.5 hrs job into 4.5 hours. Zero communication even though all the workers just walked around and chatted. Will never bring my vehicle there again. More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jakkie Strauf
April 06, 2021

Communication was great with management and with some of the service department members but should be improved with others, quality of work done is great, got the vehicle in within a very timely fashion. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Overbaugh, DK Morlu, Jasminne Ayers, Jakkie Strauf
April 06, 2021

Great job at providing excellent customer service. It was above my expectations. My car had an low break fluid issue that was not identified in my previous appointment so I had to come in the dealership for More

by IthacaFord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasminne Ayers, Krista Maricle, Jakkie Strauf
April 01, 2021

Very kind representative . Went in for a inspection and oil change. Everyone was very kind and polite. I was able to look around and consideri all the possible new car ideas More

by rexkmartinjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasminne Ayers, Krista Maricle, Jakkie Strauf
April 01, 2021

You can tell by my excellent ratings how I feel. This section should not be mandatory! If it is in the future, I will no longer participate in these surveys. My repeat business at your dealerships indica More

by ROBBJETTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakkie Strauf
April 01, 2021

Very pleased for the quick service and very pleasant people! Very happy with the workmanship. How they said the car would be done at a certain time and it was. More

by PENNY.RICH3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasminne Ayers
April 01, 2021

Great quick friendly service. Prices are very reasonable and you can wait for your vehicle. I have been along time customer and new facility is great More

by kld8572
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasminne Ayers
March 29, 2021

Eat, clean, comfortable and friendly. Immediate response for appointment. No waiting. Entry into the service , The personnel met and used my first name. This made me feel comfortable More

by Mkellogg34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasminne Ayers, Brandon Gaylor, Krista Maricle, Jakkie Strauf
March 29, 2021

No thanks. I do not like essay questions. Why do I have to write 26 words? This review just reduced my overall experience by 1 star. More

by LWP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Canales
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