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Maguire Ford Lincoln - Service Center

Ithaca, NY

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452 Reviews

452 Reviews of Maguire Ford Lincoln - Service Center

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February 10, 2021

Overcharge for everything, typical rip-off dealership. That being said, all staff members with whom I interacted were honest/helpful/kind. Do not get your car fixed here, but if you need a diagnostic and More

by Evan.s.fitzpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jasminne Ayers, Krista Maricle, Jakkie Strauf
February 08, 2021

New facility is very nice, service department knowledgeable, friendly and comunitive. Service internet scheduling is spotty loaner vehicles sometimes available. Service pricing is fair and accura More

by kld8572
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine, Jasminne Ayers
February 05, 2021

Jasmine thank you for not making me feel like I'm the thug I am. I know I'm different but for all the ladies not to choose to be judgemental I thank ya. I don't know what Phil or Tim did different or whe More

by DOMINGOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristy, Shelby Overbaugh, Jasminne Ayers, Krista Maricle, Jakkie Strauf
February 02, 2021

I couldn’t be more satisfied with my purchase! I was treated fairly from the beginning I can’t imagine anyone would be treated badly here! I will definitely go back for my next vehicle purchase 🙏 The c More

by MRUNK65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasminne Ayers, Krista Maricle, Jakkie Strauf
January 31, 2021

took 2 hours when i was told it would only take one, staff did not seem to care or help at all. was also charged $70 without my prior consent because a thorough check was done on the breaks when all i h More

by carlygriffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jasminne Ayers, Krista Maricle, Jakkie Strauf
January 30, 2021

There is no reason to use anyone else! If you buy from them once you will never opt to use another dealership. I am a lifelong customer. More

by EWALLAC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Foote, Tyler Babcock, DK Morlu, Jasminne Ayers
January 29, 2021

Very long story about my Ford extended warranty and my truck breaking down... Short story: Shelby went the extra mile to help me get reimbursed for out of pocket expenditure, (and quickly, too). More

by MPDOAN2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shelby Overbaugh
January 28, 2021

Ignore stars below. Not sure who I talked with upon arriving. The young lady at front desk was pleasant and professional. Mechanics evaluating problem recommended $1200 worth of repairs. Private mechan More

by SMYDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shelby Overbaugh, Jakkie Strauf
January 27, 2021

I received a call looking for lug nuts for two times in a row every time I am going for service. I kind of wonder why is that because I did not experience this in the past years. But overall great quality se More

by Einstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakkie Strauf
January 27, 2021

I had a really good experience. I have been there twice recently. The first time I needed and was able to get a ride to work. I had to come back to get a part put in at the second visit four days later. Th More

by rub93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woman in office was very friendly, Jasminne Ayers, Krista Maricle, Jakkie Strauf
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