Maguire Ford Lincoln - Service Center

They were safe and quick and everything about the visit was as good as can be during this difficult time. Thank you for the pleasant experience. was as good as can be during this difficult time. Thank you for the pleasant experience. More

My visit was to check my brakes we found that I needed rotors and pads I thought tat acceptable on a 90 miles car it was done well but it took a little long but everything seems well done George I thou rotors and pads I thought tat acceptable on a 90 miles car it was done well but it took a little long but everything seems well done George I thought that that the service person was great but I don't know her name More

The staff is outstanding, web site service scheduling never works so call for service appointment, Laura is tremendous rep professional, knowledgeable, and thorough. New service area looks wonderful but never works so call for service appointment, Laura is tremendous rep professional, knowledgeable, and thorough. New service area looks wonderful but no access yet More

One year ago I brought my truck in for service and it was returned with a cracked windshield. This time they locked my keys in the truck. Luckily I had AAA but it was an inconvenience both times. I will go t returned with a cracked windshield. This time they locked my keys in the truck. Luckily I had AAA but it was an inconvenience both times. I will go to another dealer for Ford related business. Sorry. More

Maguire Nissan is a great place to buy a car from. My family and friends and I have purchased 6 vehicles from your dealerships i family and friends and I have purchased 6 vehicles from your dealerships i More

Excellent dealer. Raised the bars so high and even boosted my confidence in nissan. I will buy my second car with them. With many thanks! boosted my confidence in nissan. I will buy my second car with them. With many thanks! More

the employees where very friendly I thought the price for the oil change was absolutely out of sight - I will find a garage where I can get a better price. I thought the price for the oil change was absolutely out of sight - I will find a garage where I can get a better price. More

A good experiece. A very good experience with service call. Everyone friendly and followed virus guidelines ,which was reassuring to me. I had neglected to download Fo A very good experience with service call. Everyone friendly and followed virus guidelines ,which was reassuring to me. I had neglected to download Ford App in time alloted. Ken Hart cal!ed Ford to see if anything could be done. I appreciate the time he spent with this problem. More

Service was excellent, got my car inspected quick. Service Advisor Lauren was great, already had the paper work ready to go as I walked through the door. Car was in and inspected within 20 minutes. Th Service Advisor Lauren was great, already had the paper work ready to go as I walked through the door. Car was in and inspected within 20 minutes. The Technician was also very pleasant and carried out a conversation! Excellent service by both the advisor and technician! 10/10 experience. I would recommend dealing with Lauren for any service needs! Friendly, polite and very detail oriented! Lauren made sure all the information with my vehicle was 100% correct with the technician before I even paid! Great job Lauren and Rob for one of the best auto experiences I have had! More

I don't know how your rating system affects workers, so I am giving 5 stars because I don't want them to suffer for the feedback I provide. My most recent visit occurred during a global pandemic, which means am giving 5 stars because I don't want them to suffer for the feedback I provide. My most recent visit occurred during a global pandemic, which means it had a completely different vibe than normal anyway. I dropped my car off on a Wednesday evening, didn't get a call until after 4pm on Thursday that they didn't get to it that day but they would would call me by noon the following day (Friday). I called at 4:45 on Friday because I never got a call all day and started to worry. I was told that it actually had been looked at yesterday and I was given inaccurate information, but it still needed to be road tested and they weren't sure if they had time left. I couldn't arrange a ride before you closed anyway, but then I had to leave my car through the weekend and make arrangements to travel to and from my essential job and your garage on Monday. I know your shop is busy and I drive a Focus which has all its own problems.... The service culture at Maguire is atrocious. I bring my vehicle only as a last resort or for things that I already know will be covered by warranty. Trying to reach someone in service is an exercise in extreme patience. Voicemails leave out any useful information about progress/status, cost, or diagnostic result; they tend to include only the name of the person and that they're calling about your car. No kidding. I really hope the new service space comes with a renewed commitment to customer service. I currently would never recommend your service shop to a friend or co-worker, I would actively encourage them to avoid if possible. More