1,758 Reviews of Maita Chevrolet - Service Center
Mike The repairs manager really helped me out. Thank you sir. Transmission flush caused damage to the transmission. Mike carefully listened to my wife’s complaint and made things right. sir. Transmission flush caused damage to the transmission. Mike carefully listened to my wife’s complaint and made things right. More
OVERALL EXPERIENCE Since I’ve come with my car for recall the experience has been a nightmare. No one there take accountability and definitely are not procustomer. It’s Since I’ve come with my car for recall the experience has been a nightmare. No one there take accountability and definitely are not procustomer. It’s been so bad that if I thought I could purchase a car at another dealership and leave this one there, I would. I haven’t even had it for a year and its the biggest regret. All I ask is get help like they care about my issues and concerns. That has yet happened. I will continue to search for someone to take this car as a trade. More
Great Customer Service! When we were told that the car needed a software update because of a recall and that it would take longer than the scheduled oil change, Brian quickly When we were told that the car needed a software update because of a recall and that it would take longer than the scheduled oil change, Brian quickly suggested that we could take the shuttle home and called the shuttle driver to find out where he currently was, so that we would know how long it would be. More
Totally ignored I was ignored when I arrived even though they saw me when they took the person before me. I wasn't even greeted or told we will be with you shortly. I I was ignored when I arrived even though they saw me when they took the person before me. I wasn't even greeted or told we will be with you shortly. I saw at least three employees and was ignored by them all. After I walked outside up and down the doors to make myself visible a service man open his door. I told him I had 12 o'clock appt. and had been waiting for while outside. He then said he was on his lunch break a couple of times and tried to pass me to another person who wasn't available! He looked in the computer and told me I didn't have an appt. What, I had made the appt. that morning and had the confirmation on my phone which I showed him. Overall, I was disappointed of how I was treated as a customer from the beginning! More
Why should I wait. Why do I need to wait 2 hours when I have an appointment for a specific time. An appointment leads me to believe it will be quick quality s Why do I need to wait 2 hours when I have an appointment for a specific time. An appointment leads me to believe it will be quick quality service. More
maintenance/service In seven years of maintenance/service and a few repairs, Brian Shortridge has been professional and trustworthy. I have always been satisfied with the In seven years of maintenance/service and a few repairs, Brian Shortridge has been professional and trustworthy. I have always been satisfied with the work. More
Replaced the Onstar antenna and two speakers The repairs were made in a timely manner. I was treated with respect, as always. Maita is dependable. If there's a problem, they will diagnose it a The repairs were made in a timely manner. I was treated with respect, as always. Maita is dependable. If there's a problem, they will diagnose it and repair it. More
Great service I always get really great service when I come here. They always take care of me and make sure I have everything that I need. I always get really great service when I come here. They always take care of me and make sure I have everything that I need. More
Excellent Service Had my oil changed and my 15k service was not sold things that I didn’t and Danny made recommendations for my next visit which I appreciated. Thanks f Had my oil changed and my 15k service was not sold things that I didn’t and Danny made recommendations for my next visit which I appreciated. Thanks for providing excellent service. More
Warranty Problem with my diesel truck, Nick is always great to work with. But Nick was off and no one called me to tell me my truck was ready. I finally called Problem with my diesel truck, Nick is always great to work with. But Nick was off and no one called me to tell me my truck was ready. I finally called and after waiting on hold for along time that I needed to bring my loaner back right away or I would be charged. I said no and was transferred to Brian who said they could get it extended. I had to adjust things and was able to bring it back to get my truck without having to get an extension. When I arrived paperwork was not showing that it was covered under warranty, had to wait for it to be corrected. In the end everything worked out, but not without some hiccups and not what I am used to from Maita. More