Maita Chevrolet - Service Center

Great Service The service was great ran smoothly. They followed-up with appointment reminder. Everything ran great and people were friendly and professional. Firs The service was great ran smoothly. They followed-up with appointment reminder. Everything ran great and people were friendly and professional. First time I've been there and will go again. More

Employees working, T.v. not so much Everything was wonderful. Employees were very helpful and knowledgeable . Brian was waiting for me and explained everything that was going to be don Everything was wonderful. Employees were very helpful and knowledgeable . Brian was waiting for me and explained everything that was going to be done. He even made me aware of a mark on my car that I hadn't known about (before the servicing) I usually opt to wait for the service to be done. There was a wonderful cafe and WIFI and magazines and comfortable chairs/sofa but I found out even though they have a large TV, it has been "fixed" to only show Trailers. Not good for a 2 1/2 hour wait (which they finished early ) I really wanted just a "mindless" wait. Not sure why it wasn't working ,but my advise is fix it or take it down. So on one hand everything was wonderful that was controlled by your employees on the other there's only disappointment when something isn't working. Your employees were ,but not so much for your T.V. More

Great customer service Excellent service provided, every time that I have been there. Even thou their shuttle driver was not available, Alfredo personally arranged for Lyft Excellent service provided, every time that I have been there. Even thou their shuttle driver was not available, Alfredo personally arranged for Lyft for my drop off since I was not informed that the shuttle will not be available. Great customer service More

Service I would recommend coming to Maita Chevrolet dealership for their automotive services and needs, Service advisors always do what they can to help you I would recommend coming to Maita Chevrolet dealership for their automotive services and needs, Service advisors always do what they can to help you have the best experience possible, The guys that are always taking care of my vehicles that I have had and have treated me as family.... More

Everyone was so nice and helpful. Great customer service. They even called Lyft service to bring me home. My car was done right on time. I would definitely recommend Maita service depa Great customer service. They even called Lyft service to bring me home. My car was done right on time. I would definitely recommend Maita service department More

Transmission Trauma I bought a Certified 2009 Chevy Silverado back in 2013. I also bought a warranty to cover bumper to bumper service. In 2015, my transmission stopped w I bought a Certified 2009 Chevy Silverado back in 2013. I also bought a warranty to cover bumper to bumper service. In 2015, my transmission stopped working. I had approximately 50k total miles on my truck. Because of the warranty, I was covered. It was not considered driver error. Recently, my transmission failed again with only approximately 50k miles of use out of the 2015 replacement transmission. Needless to say, I was frustrated and angry. I was approximately 7 months out of warranty. My service rep., Nick was sympathetic to my situation and prepared me for what headquarters might say regarding replacement of my transmission. I explained to Nick that I am loyal to Chevrolet and all my service has been done at the dealership. I wanted Nick to go the extra mile for me because no truck should have to go through a new tranny at 50k. Headquarters agreed to a 50-50 split in the cost to replace my transmission. I wasn't pleased with the agreement but, I was thankful. Nick kept me in the loop all the way to completion of my transmission replacement. He was positive throughout the whole experience and it became infectious. I was happy with the outcome and happy with Nick, my service technician. I also would like to thank Maita Chevrolet for going the extra mile to make my experience a good experience. More

Oil Change My 2016 Corvette needed an oil change. I contacted Nick Kotsolovos about getting the car serviced. He worked with my schedule and the car was service My 2016 Corvette needed an oil change. I contacted Nick Kotsolovos about getting the car serviced. He worked with my schedule and the car was serviced. I asked about TSB 18-NA-355 to see if that applied to my Corvette and the way it was shifting. It did and the service was done and my Corvette shifts great. There were no hassles and the car was ready when promised. Nick Kotsolovos was easy to work with and it was a pleasure and I am well pleased. More

Service Hooray, my car problem was addressed and taken care of although the cost of repair was pricey. I didn’t think the part would be very expensive but i Hooray, my car problem was addressed and taken care of although the cost of repair was pricey. I didn’t think the part would be very expensive but it was. More

Every time I take it here something else happens I worked with James on the sales side and that went smoothly but as the due bill came on the service side is where I say is bad rating. A few scratche I worked with James on the sales side and that went smoothly but as the due bill came on the service side is where I say is bad rating. A few scratches when I bought my 2019 Silverado said they would buff them out took care of those but put scratches on my mirror and dropped something on my hood. They sent it out had hood fixed thanks to Alfredo but unfortunately made my review mirror worse and left over spray on two of my windows. When it goes in for service I do think a complimentary wash is needed . Then comes to my one and only free oil change the tech leaned on my seat and stained my cloth interior hopefully they will be detailing my truck so the sales and service guys are good techs are in need of some help More

Excelent Customer Service I took my Tahoe in for a routine oil change and a few warranty items. Nick kept me informed of the status of my vehicle throughout the day. Although I took my Tahoe in for a routine oil change and a few warranty items. Nick kept me informed of the status of my vehicle throughout the day. Although they had to keep it overnight, they did an exceptional job in completing my repairs. More