1,758 Reviews of Maita Chevrolet - Service Center
Great Service I came in for an oil change. My service rep. Alfredo Sandoval, was outstanding and went the extra mile to get me taken care of in a timely manner. I’m I came in for an oil change. My service rep. Alfredo Sandoval, was outstanding and went the extra mile to get me taken care of in a timely manner. I’m very appreciative of his diligence and professionalism!!! More
Awesomeness 👍 Very nice and professional staff always a pleasure to work with. I will be back for all my car servicing needs in the future great job. Very nice and professional staff always a pleasure to work with. I will be back for all my car servicing needs in the future great job. More
Alarm Malfunction Outside of Warranty (by 50 miles) Vincent was an excellent service advisor, but I am unhappy that I was charged $300 to repair a clear alarm system defect that could not be covered by Vincent was an excellent service advisor, but I am unhappy that I was charged $300 to repair a clear alarm system defect that could not be covered by my warranty, which I was over by approximately 50 miles. I scheduled this service the week before, when I still had fewer than 36,000 miles, but the soonest slot I could schedule was this past Monday at 10:30 a.m. When I pulled up, I was at approximately 36,050 miles, and was later informed that this repair would have been covered by the warranty if I was under 36K. I think it’s poor customer commitment to have not extended me a grace period when I was within the mileage threshold when I attempted initially to schedule the service. The day after I had the repair completed, one of my turn indicator bulbs went out. I realize it is unlikely this is related, but the coincidence is irritating. Again, Vincent was great overall, but I am not satisfied with whatever policy is in place that prevented me from having this defect repaired by the factory warranty. — James Eder, 2017 Tahoe More
Not the best I’ve been going to Maita Chevy for 2 Years and I have a warranty on some material inside my vehicle. I pointed it out to Nick in 2018 and he stated th I’ve been going to Maita Chevy for 2 Years and I have a warranty on some material inside my vehicle. I pointed it out to Nick in 2018 and he stated that it was covered under warranty. When I went to get an oil change after the salesmen would say they are going to follow up with me. Here it is 2019 and finally the last sales guy Alfredo says it’s out of warranty and he has to speak with Nick. Of course, it’s out of warranty. More
On Time Made a appointment for 9:00am, was told service would take 1.5 hours, truck was returned at 10:30am as promised. Everyone was very pleasant, as soon a Made a appointment for 9:00am, was told service would take 1.5 hours, truck was returned at 10:30am as promised. Everyone was very pleasant, as soon as I pulled in someone came out and greeted me. More
Always great service Brian is always great, attentive and gives us advice we can trust. We have been coming here for over 8 years and have never had any issues. Brian is always great, attentive and gives us advice we can trust. We have been coming here for over 8 years and have never had any issues. More
Great customer service Vince was a very knowledgeable and great customer service very personable he kept me up-to-date during this process he also worked very well with m Vince was a very knowledgeable and great customer service very personable he kept me up-to-date during this process he also worked very well with my schedule More
Kept me informed The service department did two or three fairly major repairs, and all along the way I was kept up on (1) what they are doing (2) Estimate when it will The service department did two or three fairly major repairs, and all along the way I was kept up on (1) what they are doing (2) Estimate when it will be completed and (3) any question I had. Because of this, the experience was very painless and this is very important to me as a long-time customer. More
Easy and stress free They treated and serviced me well and with respect and I appreciate their efforts in making sure that I was all taken care of and ready to go. They treated and serviced me well and with respect and I appreciate their efforts in making sure that I was all taken care of and ready to go. More
Excellent Service Everyone was very professional, friendly,and informative. Although the service simply required a software update, we were treated with respect and ove Everyone was very professional, friendly,and informative. Although the service simply required a software update, we were treated with respect and overall it was a pleasant experience. Thank you! More