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1,758 Reviews of Maita Chevrolet - Service Center
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April 04, 2019
Poor service cost a full day of work. I had a vehicle serviced, normal oil change and tune-up plus checking on an airbag warning light. 10 a.m. appointment time, I thought I would have it I had a vehicle serviced, normal oil change and tune-up plus checking on an airbag warning light. 10 a.m. appointment time, I thought I would have it back that day. Never recieved an update call from the service consultant, had to repeatedly call and leave messages until I finally got ahold of him in the afternoon and was told the vehicle would not be ready until the next day. I drove the vehicle for less than 100 miles after getting it back and the airbag light came back on. I brought it back to have the airbag issue checked again and the service consultant tried to get me to sign for a $160 bill just to have the vehicle looked at. I think it is absolutely outrageous that I brought a vehicle back to have a problem corrected that I already paid to have fixed and they wanted me to pay to have it looked at again. After a refusal to pay for another diagnosis of the same problem, the service consultant reluctantly agreed to have the vehicle checked at no charge. Once again, hours went by and I was never contacted with an update. I called repeatedly, left voice messages, and even had to contact the service manager to get information about the status of the vehicle. On a good note, the airbag problem seems to have been corrected as I have driven the vehicle for a week and have had no further issues. Due to the lack of communication and poor customer service I will no longer conduct any further business at this dealership. More
by JONATHAN.W.FRAME
Verified CustomerEmployees Worked With
Danny Guerrero, Brian Shortridge
April 03, 2019
Front costumer service was horrible The front counter ladies to check you out were rude ignored you and just lacked any customer service!!!! I am not coming back. I will be going to a ne The front counter ladies to check you out were rude ignored you and just lacked any customer service!!!! I am not coming back. I will be going to a new dealership for service. More
by LINABARRERA4
Employees Worked With
Brian Shortridge
April 03, 2019
In and out with no cost Issues with steering and engine light. Vince was able to get it fixed without any cost to me. Handled in timely fashion Happy with the service and a Issues with steering and engine light. Vince was able to get it fixed without any cost to me. Handled in timely fashion Happy with the service and advice More
by WONGCHRIS
Employees Worked With
Vincent Valdez
April 02, 2019
nick is the best service person i've ever dealt with nick kotsovolos is the best service person i've ever worked with he always explains everything and keep you up to date on what's going on with y nick kotsovolos is the best service person i've ever worked with he always explains everything and keep you up to date on what's going on with your vehicle More
by dswars
Employees Worked With
Nick Kotsovolos, David Ziemann, Bubba Harrison
April 01, 2019
Issue with Cooling System Thanks Alfredo and Danny for pinpointing the issue and not telling me it was the water pump again. Very smooth process all around. Would recommend the Thanks Alfredo and Danny for pinpointing the issue and not telling me it was the water pump again. Very smooth process all around. Would recommend the service department for getting vehicles serviced. More
by pojeda
Employees Worked With
Alfredo Sandoval
April 01, 2019
Service After my oil service they rotated my tires and now the car feels like I'm driving a boat, when I turn the tires feel like they are going to fall off b After my oil service they rotated my tires and now the car feels like I'm driving a boat, when I turn the tires feel like they are going to fall off but of course when I took the car again they say nothing was wrong with them, the only drove the car and have me waiting for awhile and tires still NOT feel as they did when I got the car, I do not feel safe at all, someone else drove my car and they mentioned the tires too. More
by PESCADITOS2001
Employees Worked With
Nick Kotsovolos, Alfredo Sandoval
March 29, 2019
Issue with service air bag Air bag service issue, rep was very helpful and car was still in warranty which was good. Seating being placed and hopefully no more problems. Air bag service issue, rep was very helpful and car was still in warranty which was good. Seating being placed and hopefully no more problems. More
by MCOKER1980
Employees Worked With
Vincent Valdez
March 27, 2019
VEHICLE WAS FIXED ON TIME AND COST I HAVE ALWAYS LIKED NICK AND HE ALWAYS TAKES CARE OF EVERYTHING AND LETS ME KNOW IF ANYTHING NEEDS TO BE DONE. THE JOB ALWAYS COMES IN AT THE COST QU I HAVE ALWAYS LIKED NICK AND HE ALWAYS TAKES CARE OF EVERYTHING AND LETS ME KNOW IF ANYTHING NEEDS TO BE DONE. THE JOB ALWAYS COMES IN AT THE COST QUOTED AND ON TIME AND HE ALWAYS CALLS ME TO LET ME KNOW IT'S DONE More
by RESHTIM
Employees Worked With
Nick Kotsovolos
March 27, 2019
Professional, curtious service All involved in our purchase were professional and kind. Would recommend Maita to anyone interested in purchasing a new or used cars. Thank you f All involved in our purchase were professional and kind. Would recommend Maita to anyone interested in purchasing a new or used cars. Thank you for making this an easy process. More
by Renee
Employees Worked With
Danny Guerrero, Ramiro Moran, Daulton Shamel, Paul Morrison
March 26, 2019
Good place Good service department. Alfredo went out of his way to help. Thanks also to the mechanic who spent a bunch of time to chase an elusive electrical pro Good service department. Alfredo went out of his way to help. Thanks also to the mechanic who spent a bunch of time to chase an elusive electrical problem. More
by BF8683
Employees Worked With
Courtesy driver, Alfredo Sandoval
