Maita Chevrolet - Service Center

Very satisfactory Everyone I dealt with helpful and kind. They all seemed to be interested in making sure my truck was properly serviced. I feel the work was completed Everyone I dealt with helpful and kind. They all seemed to be interested in making sure my truck was properly serviced. I feel the work was completed in a timely manner. More

Worst Dealership I have ever had to deal with I am going to request that Maitia Chevrolet not send me anymore coupons, promotions or anything in the mail. I believed they were sending me a courtes I am going to request that Maitia Chevrolet not send me anymore coupons, promotions or anything in the mail. I believed they were sending me a courtesy oil change for free after the xxxxxxxx that we went through last time. NOT THE CASE AT ALL!! They wanted me to pay 59.95 for s oil change, they must have been out their rabbid xxx minds to believe I WaS going to pay them a dime after my last experience. Still can't believe this corrupt dealarship is still in business My best advice for dealing with this place is to be sure to record every phone conversation you have with people because they will try to go back on their word or make you feel like you're crazy and nobody told you what you are claiming happened. Cover your xxx when it comes to this place. Every service advisor is patient to say the least, but they will still try get over on you even in a calm patient voice. Hopefully one day they shut this place down. Oh yeah and once you call them on their xxxx and figure out their game, they see your number calling and they ignore you, or pass you around for somebody else to call you. If I was to tell you what lead to me figuring all this out you wouldn't believe it. But do your homework on this place, they were fined for overcharging warranty work just to get paid. Look it up. More

decent but some real problems Well it took way too much back-and-forth (three separate calls) to get the appt scheduled and make sure a special order part was in. Then when I got Well it took way too much back-and-forth (three separate calls) to get the appt scheduled and make sure a special order part was in. Then when I got there w/ the truck they still weren't sure if the part was in so Danny had to check. Then when I came to pick up the vehicle they couldn't find the keys or the paperwork. That took about 15mins to resolve. Then they couldn't find the truck. That took another 10mins or so. And then when they finally found the truck and I got in it to drive away, the air conditioner vent was very very loud - like so loud it was overwhelming and you wouldn't be able to have a conversation or listen to music in the vehicle. It was glaringly obvious that something was wrong - likely debris blocking the air duct - and this should have been absolutely obvious to the service techs before returning my truck to me. So then I had to let them take the truck back again to clear out the air duct or vent. We love Maita generally - our other vehicle is a Subaru from Maita Subaru - but we've had way better service experiences at Maita Subaru than at Maita Chevrolet. The people who run the service center at Maita Chevrolet seem like great people. But there's something wrong w/ the overall system and there's a lack of organization and coordination. Maita Chevrolet needs to tighten up its act. More

always great service I did a drop in without an appointment. As long as I get there early enough and I'm willing to leave my car for a couple hours, it's great. I did a drop in without an appointment. As long as I get there early enough and I'm willing to leave my car for a couple hours, it's great. More

Free oil change service per contact Every step of service was A+ Every one was friendly shuttle driver was great pick me up and drop off was on time thanks a lot Every step of service was A+ Every one was friendly shuttle driver was great pick me up and drop off was on time thanks a lot More

Exensive, long waits but overall do good work. I have taken my car here on several occasions for oil changes. I always make an appt to make it to easier and to hopefully make it quicker. Even with I have taken my car here on several occasions for oil changes. I always make an appt to make it to easier and to hopefully make it quicker. Even with an appt it always takes around 1-2 hours. This past time I dropped off my car and asked them to let me know when it was done. After 5 hours I came in to check on my car and it was done after an hour but received no call. Overall they do good work just its expensive, has long waits and some miscommunications. More

Friendly service department. Nicole and Sarah are great too ! Good quality service and nice to have a lounge area with snack bar/TV, etc. etc service department. Nicole and Sarah are great too ! Good quality service and nice to have a lounge area with snack bar/TV, etc. etc More

From disappointed to impressed I brought my car in for an airbag alert that was still covered under the bumper to bumper warranty. Vincent was nice, but it took them 2 days to find I brought my car in for an airbag alert that was still covered under the bumper to bumper warranty. Vincent was nice, but it took them 2 days to find and fix the issue and then when I picked it up the girl at the counter told me I had to pay for the rental car when the advisor had indicated the rental would be covered due to the car still being covered under the bumper to bumper. It was disappointing to get different information at the end. 8/10/18 - Updating my review to reflect that Maita called me and resolved my issue. Vincent was nice and apologetic. They took a lot of effort to correct my disappointment. I am very impressed with the follow up and resolution that Maita took to make me a satisfied customer. I would definitely return to them now. More

Maintenance Service Work I am always satisfied when I come into the service department. Brian Shortridge is always available, knowledgeable and very helpful to answer any que I am always satisfied when I come into the service department. Brian Shortridge is always available, knowledgeable and very helpful to answer any questions I have about upcoming work that needs to be done on my vehicle. He goes the extra mile to make sure my vehicle is taken care of. Thank you Brian. More

Great guys and great deals I have dealt with Maita Chevrolet since 2003, Would not go any where else for a Chevrolet product. Brian in Service has also helped me when needed.. I have dealt with Maita Chevrolet since 2003, Would not go any where else for a Chevrolet product. Brian in Service has also helped me when needed.. More