Maita Chevrolet - Service Center

Fast and friendly service. Very good attention to detail. Got me in without an appointment. Very good attention to detail. Got me in without an appointment. More

I will never buy another Chevrolet vehicle again after the experience with the service team. After 28 days and over $400 in lyft rides I have my car back. I spent the first 3 weeks without a car, I did no the experience with the service team. After 28 days and over $400 in lyft rides I have my car back. I spent the first 3 weeks without a car, I did not receive a rental until the 22nd day. The entire time I was being treated like they were doing me a favor, instead of owning up to the terrible service I was receiving and complete lack of accountability and compassion. I took my car in July 19th because I was having transmission problems caused by a “special occurrence” which just sounds like they don’t want to own up to a whole line of transmissions being faulty. Within the first week my new transmission was in except now there was a check engine light on (was not there when I took it in), they said a sensor may have been damaged in the installation of the transmission, but they had to ship it in. By the 28th the part had been installed, however my car was still having problems. It was told to me that the transmission was the problem and they needed Chevrolet Headquarters permission to switch it out for another one. It took until August 10th to get it approved and installed. On August 10th I got a call saying the check engine light is still on and they see a warped flywheel that had not been noticed, so they had to order it from Michigan. On august 10th, 22 days after taking my car in they authorized a rental car. I picked up my car Monday August 15th, the new fly wheel had been installed, they had also changed one headlight at no cost, and the only work I approved outside of the transmission was having my coolant tank replaced. When I went in to pick up my car I looked at the bill for $177.65 when I was told I was only being charged for the $70 tank and $10 of gas I approved. Once it was pointed out it was corrected. Overall there was no ownership for the time and money I spent to get to and from work, their lack of urgency and follow through cost me hundreds as well as my mental health while I did nothing without a car. We even ran out of groceries, and I had to wait to have time to have a family member take me because we do not live within walking distance of a store. More

Best Service. Great Customer Service. Great Warranty with GM. I got my first car from here. Great Customer Service. Great Warranty with GM. I got my first car from here. More

Great service Friendly staff. Very happy with the service I received. Would recommend to a friend Very happy with the service I received. Would recommend to a friend More

I was later to my oil change appointment and they had no problem fitting me in and still getting it done quickly! Thank you!! problem fitting me in and still getting it done quickly! Thank you!! More

I enjoyed that the service was swift. The communication with service rep was excellent and very informative. The communication with service rep was excellent and very informative. More

It took 2. 5 hours for a standard oil change . Early morning bird appointment and still left 2.5 hours later . 5 hours for a standard oil change . Early morning bird appointment and still left 2.5 hours later . More

This appointment was a waste of time as I was not a priority when I made an appointment and after 4 hours they had not even looked at my car. priority when I made an appointment and after 4 hours they had not even looked at my car. More

Truck is brand new and already having electrical problems with it! Not sure how it will hold up over the years!! with it! Not sure how it will hold up over the years!! More

It was easy to make appointment and received information and service expeditiously. My issue was resolved and I was back on the road in a timely manner and service expeditiously. My issue was resolved and I was back on the road in a timely manner More