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Maita Chevrolet - Service Center

Elk Grove, CA

4.5
1,758 Reviews

1,758 Reviews of Maita Chevrolet - Service Center

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July 26, 2021

The service rep assigned to us (Vincent zaldez) blamed me for a faulty molding clip. This is the second time this molding clip has broke on my 2020 Sonic. There was never I’m sorry it broke, More

by TERRISMITH7839
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vincent Valdez
July 24, 2021

Nick is always prompt effective and polite he is the reason we continue to return to both buy and service our cars .too bad the survey service u use is so difficult. More

by MIKETINNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Kotsovolos, Alfredo Sandoval
Aug 16, 2021 -

Maita Chevrolet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 21, 2021

They left dried DEF around the fill cap as well as down the side and onto the footstep. Overall good service, after truck was brought up front it took awhile for the paperwork to reach the payment desk. More

by TODDPPL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Kotsovolos
Jul 22, 2021 -

Maita Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Maita Chevrolet

July 16, 2021

Very good service and good communication thank you Alfredo, very good costumer service Detailed,Specific,and honest,friendly. Very responsive it takes over a week but good service. More

by MENDOZA9447
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Sandoval
Jul 18, 2021 -

Maita Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2021

Nick took care of my service needs. Picked up truck but it had an engine service light. Talked to Nick and he took care of the problem. Overlooked resetting that segment and had it corrected. Thanks Nick More

by gk3kubs
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Kotsovolos
Jul 17, 2021 -

Maita Chevrolet responded

Hi, we're happy you found Nick to be so supportive during your experience here at Maita Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2021

Vincent did a great job of keeping me informed on the status of my vehicle. Over two hours for an oil change seemed long to me though especially since I had an appointment. More

by BKILBY
Recommend Dealer
Yes
Employees Worked With
Vincent Valdez
Jul 15, 2021 -

Maita Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Vincent here at Maita Chevrolet! We hope to see you soon!

July 12, 2021

Alfredo was polite and he was accurate in his estimates. I usually leave feel like I have paid too much and kick myself for not being more proactive to find another service provider. It's not a great feeli More

by STEVEN.DAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alfredo Sandoval
July 11, 2021

The appointment for my traverse was 7/5 because when I shift to park car indicates it is not in park. Parts were ordered and parts were to be received within a couple of days and I haven't heard a word. I More

by LJK.CROW2
Recommend Dealer
No
Employees Worked With
Abdul Ali
July 09, 2021

It was a long afternoon but the problem was waiting for the courtesy wash. The service was completed in the two hour time frame, but I waited another 45 minutes for the wash and dry which I do appreciate. More

by GLORIABARROWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Kotsovolos
Jul 13, 2021 -

Maita Chevrolet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 08, 2021

Found my services Maita Chevrolet very good as my usual expectations from past work done there. Alfredo was very friendly and courteous answering all my questions. More

by pwrman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Sandoval
Jul 12, 2021 -

Maita Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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